Buna Park Hotel
Hotel in Shkodër, Albania
What Arab guests said
What guests love
Arab guests appreciate the hotel's convenient location and beautiful natural views, offering a peaceful and pleasant atmosphere.
- The hotel boasts a great location with lovely views of the lake and surrounding scenery.
- Families enjoyed the swimming pools and children's play areas.
- The quality of lunch and dinner meals served at the restaurant was well-received.
- Some staff members, particularly at reception, were friendly and helpful.
Areas to improve
Some guests encountered challenges regarding room conditions and facilities, alongside certain unsatisfactory service aspects.
- Complaints were made about old furniture and bathrooms that could have unpleasant odors.
- Some rooms lack an elevator, requiring guests to carry luggage up stairs.
- Issues with room cleanliness and maintenance of certain facilities like showerheads or jacuzzis were noted.
- Customer service was sometimes unhelpful or slow to respond.
What guests love
Saudi guests appreciate the hotel's pleasant location amidst nature, highlighting the good quality of food served for lunch and dinner.
- Families enjoyed the swimming pools and children's play areas.
- The restaurant offers delicious and varied options for lunch and dinner.
- The hotel is a good choice for those seeking tranquility and natural scenery.
Areas to improve
Some Saudi guests encountered issues with essential services, including the lack of elevators and accessibility challenges, alongside remarks on cleanliness and maintenance.
- The hotel lacks elevators, requiring guests to use stairs to reach rooms and reception.
- Concerns were raised regarding room cleanliness and maintenance of facilities like showers and jacuzzis.
- There were complaints about limited service availability and slow response to guest requests.
What guests love
Omani guests appreciate the hotel's prime location and its beautiful lake views, noting the quiet atmosphere that contributes to a comfortable stay.
- The hotel boasts an attractive location with lovely lake views.
- A peaceful ambiance enhances the overall comfortable experience.
- Certain reception and service staff were friendly and helpful.
Areas to improve
Some Omani guests encountered issues with outdated furniture and facilities, alongside comments on food quality and unhelpful customer service.
- Furniture and furnishings are old and uncomfortable, with bathrooms needing updates and having unpleasant odors.
- Breakfast quality was not satisfactory for some, with remarks on restaurant pricing.
- Some staff members were uncooperative, and assistance was not provided when needed.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
Show all amenities (59)
- Free toiletries
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Picnic area
- Outdoor dining area
- Sun deck
- BBQ facilities
- Terrace
- Garden
- Dryer
- Refrigerator
- Clothes rack
- Water park
- Kids' club
- Playground
- Flat-screen TV
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Kids' meals
- Bar
- Restaurant
- Lockers
- Baggage storage
- Executive lounge access
- Wake-up service/Alarm clock
- Meeting/Banquet facilities
- Baby safety gates
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Hypoallergenic
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Hardwood or parquet floors
- Tile/Marble floor
- Soundproof
- Carpeted
- Soundproof rooms
- Family rooms
- Non-smoking rooms
- Upper floors accessible by stairs only
- Kids' pool
- Beach umbrellas
Where it is
zues shkoder, 4000 Shkodër, Albania