Hotel Flaer

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location, often noting its proximity to the lake, alongside the friendly and helpful demeanor of the staff.

• The hotel's appealing location is highlighted as a significant advantage.
• Guests often mention the staff's kindness and cooperation, particularly in the restaurant.
• The quality of the food served in the restaurant received positive remarks.
• Certain rooms and amenities were appreciated by visitors.

Areas to improve

Some Arab guests encountered issues with an unpleasant odor within the premises, alongside concerns about cramped room sizes and accessibility challenges due to the lack of an elevator.

• An unpleasant smell was reported to be present throughout the hotel.
• Rooms were described as very small, with access via stairs being a difficulty.
• Problems with air conditioning and room cleaning services were noted occasionally.
• Some guests experienced communication difficulties due to language barriers.

What guests love

Saudi guests appreciated the hotel's welcoming staff and convenient location, with particular praise for the cooperative and friendly restaurant team.

• Staff interactions were noted as friendly and pleasant.
• The hotel's overall location is considered good.
• A specific restaurant staff member was very cooperative.

Areas to improve

Some Saudi guests encountered issues with unpleasant odors, difficult access due to a lack of elevators, and found the air conditioning and room sizes to be problematic.

• Unpleasant smells were present in the hotel.
• Access to rooms involved climbing stairs behind the bar.
• Air conditioning was reported as poor or non-functional.
• Rooms were noted as being very small.

What guests love

Emirati guests appreciate the convenience of on-site parking available at the hotel.

• Emirati visitors note the availability of a parking space at the hotel.
• Emirati families can benefit from the provided parking facility.

Areas to improve

Emirati guests encountered some challenges regarding room size and facilities, alongside limitations in cleaning services.

• Emirati guests noted that the rooms were small in size.
• Emirati visitors observed that accessing rooms involved climbing stairs.
• Room cleaning service was unavailable at certain times during their stay.
• The bathroom sinks were perceived as very small by guests.

What guests love

Omani guests appreciate the hotel's prime location near the lake, highlighting the good and friendly service provided by the staff.

• The hotel's convenient location close to the lake is a significant advantage.
• Staff members are noted for their welcoming and helpful demeanor.
• The lunch meal was particularly well-received.

Areas to improve

While service was praised, some Omani visitors found the rooms to be very small and experienced communication difficulties due to language barriers, alongside a disappointing dinner experience.

• The rooms were described as being quite cramped.
• Communication challenges arose for guests not fluent in English.
• The taste and quality of the dinner did not meet expectations.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Hairdryer

Where it is

Rruga Shirokes, 4001 Shkodër, Albania