Hotel Golden Palace

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's good central location, noting its proximity to the city center and clean, comfortable accommodations.

• The hotel boasts a prime location, conveniently close to key attractions.
• Rooms are spacious, clean, and furnished comfortably.
• Staff members are friendly and helpful, providing good service.
• The food offered at the hotel is generally well-received by guests.

Areas to improve

A few guests noted concerns regarding the breakfast quality and some minor technical issues within their rooms.

• Breakfast quality did not meet expectations, particularly the selection of hot dishes.
• Some guests experienced minor technical problems, such as a non-functional safe or air conditioning.
• Certain sports facilities were unavailable due to maintenance, with guests not being informed beforehand.

What guests love

Saudi guests appreciate Hotel Golden Palace for its prime location near the city center, alongside its high standards of cleanliness and efficient check-in/check-out processes.

• The hotel boasts an convenient location, providing easy access to key attractions.
• Guests consistently praise the cleanliness of the rooms and common areas.
• Check-in and check-out procedures are noted for their speed and efficiency.
• Visitors value the friendly and professional service from the reception staff.

Areas to improve

A few Saudi guests pointed out areas for improvement, including a lack of luggage assistance and a breakfast offering that did not meet expectations.

• A lack of staff dedicated to assisting with luggage was noted.
• The breakfast selection did not meet the expectations of some visitors.
• Some guests mentioned the absence of complimentary drinking water in rooms.

What guests love

Emirati guests appreciate the hotel's prime location and beautiful views, with special praise for the staff who offer friendly and attentive service.

• The location is ideal, offering lovely views from the rooms.
• Staff members are friendly and helpful, ensuring guest comfort.
• The quality of food served at the hotel was well-received.

Areas to improve

Some Emirati guests noted that the breakfast quality did not meet five-star standards, with comments also mentioning room air conditioning and drainage system issues.

• Breakfast offerings require improvement to match a five-star rating.
• Room air conditioning and shower drainage system issues were observed.
• The presence of insects inside rooms caused some discomfort.

What guests love

Kuwaiti guests appreciated their stay at Hotel Golden Palace, noting the spacious and comfortable rooms along with pleasant furnishings.

• Clean and comfortable furniture enhancing the stay.
• Very comfortable and spacious rooms.
• Helpful and great staff.

Areas to improve

Kuwaiti visitors encountered a few inconveniences during their stay, particularly concerning facility availability and certain essential services.

• Sports facilities were closed for maintenance without prior notification.
• The safety box was not functioning correctly.
• Breakfast quality was not satisfactory.

Amenities

• Outdoor furniture
• Terrace
• Fruit
• Wine/Champagne
• Kid-friendly buffet
• Special diet meals (on request)
• Snack bar
• Breakfast in the room

Where it is

Bulevardi Skënderbeu, 4001 Shkodër, Albania