Luani-A spa & wellness center

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciate the overall tranquility of the hotel and the welcoming demeanor of the staff, contributing to a pleasant stay away from city noise.

• Guests noted the spaciousness and cleanliness of the rooms.
• The variety and quality of breakfast options were well-received.
• Some visitors enjoyed the available fitness facilities.

Areas to improve

Some guests encountered issues with room and facility maintenance, alongside shortcomings in basic amenities and services.

• Many rooms lack water kettles, and the long stairs pose a challenge for those with mobility issues.
• Complaints included poor air conditioning performance, sauna door issues, and a non-cooling mini-bar.
• The hotel's remote location away from the city center presented an inconvenience for some visitors.

What guests love

Saudi guests appreciate the overall tranquility of the resort, complemented by good cleanliness and essential facilities that meet their needs.

• High level of cleanliness throughout the resort.
• A well-equipped gym is available.
• A varied and tasty breakfast.
• Peaceful and comfortable atmosphere.

Areas to improve

Some Saudi guests encountered challenges with room maintenance, air conditioning effectiveness, and certain spa facilities, alongside limited breakfast options and the absence of elevators.

• Issues with air conditioning and high room temperatures.
• Spa facilities require maintenance and improvement, with usage hour restrictions.
• Lack of some basic room amenities like kettles.
• Absence of elevators and difficulty accessing upper rooms.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Superstrada Shkoder - Lezhe Km 10, 4001 Shkodër, Albania