AEF Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests generally appreciate the hotel's spacious rooms and the polite, cooperative staff who contribute to a pleasant stay.

• Rooms are noted for being quite large and comfortable.
• Staff members are frequently described as welcoming and helpful.
• The hotel provides good and reliable WiFi service.
• Some guests mentioned enjoying nice views from their rooms.

Areas to improve

A number of guests reported issues with facility maintenance, including bathroom problems and air conditioning, alongside concerns about the hotel's distant location and elevator performance.

• Several guests noted issues with bathroom fixtures and air conditioning units.
• The hotel's location is frequently mentioned as being far from the city center.
• Elevator speed and efficiency were points of dissatisfaction for some visitors.
• Concerns were raised about outdated furniture and linens in some rooms.

What guests love

Saudi guests appreciated the staff's cooperation and the breakfast service provided upon request, along with the hotel's convenient location.

• Staff cooperation in serving guests.
• Breakfast served according to guest requests.
• The hotel's location is convenient.

Areas to improve

Some Saudi visitors noted that certain room amenities, like furnishings and electrical items, appeared old, alongside concerns regarding cleanliness and lighting.

• Some room amenities are old and not functioning well.
• General cleanliness requires improvement.
• Room lighting is dim.
• Issues with bathroom water drainage.

What guests love

Emirati guests generally found their stay at the hotel pleasant, highlighting the spacious rooms and the friendly service provided by the staff.

• Rooms are noted for their generous size and varied designs.
• Staff members are consistently described as cooperative and welcoming.
• The hotel's location offers a nice view and convenient access to amenities.
• Good WiFi connectivity and availability of hot/cold water were appreciated.

Areas to improve

Some Emirati visitors encountered issues related to the hotel's location, maintenance, and certain amenities.

• The hotel's location is considered distant from the city center by some guests.
• There were reports of problems with bathrooms, including non-functional flushes and damaged showers.
• Some rooms featured older furniture, and breakfast offerings were perceived as limited.
• Essential amenities like an iron and a kettle were noted as missing from rooms.

What guests love

Kuwaiti visitors appreciated the spaciousness of the hotel rooms, noting the ample area provided for a comfortable stay.

• Rooms are noted for their generous size.
• The hotel offers ample space for guests.
• Some rooms provide a feeling of spaciousness.

Areas to improve

Kuwaiti guests reported negative experiences including staff unhelpfulness, limited breakfast options, and significant hygiene concerns, such as insects found in food.

• Some staff members were perceived as rude and unhelpful.
• Breakfast offerings were limited and frequently depleted, with a lack of basic beverages.
• Serious concerns were raised regarding cleanliness, including the presence of insects in breakfast items.
• Issues arose concerning the condition of provided room amenities.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Baglar Street 8, Sabayil , AZ1029 Baku, Azerbaijan