Alison Boulevard Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests appreciate the hotel's convenient location near attractions and amenities, along with spacious and clean rooms that offer comfort.

• The hotel's strategic location, providing easy access to shopping and entertainment, is frequently praised.
• Rooms are noted for being spacious, clean, and comfortable, featuring good amenities like smart TVs and functional refrigerators.
• Some guests value the kindness and helpfulness of certain reception staff, particularly with luggage assistance.
• The pricing is considered reasonable and good value for the stay.

Areas to improve

Arab guests encounter challenges with customer service, with many reporting slow check-in processes, staff shortages, and communication difficulties due to language barriers.

• Concerns are raised about breakfast quality, often described as limited, insufficient, or of poor standard.
• Guests experience issues with parking availability and difficulties handling luggage upon arrival and departure due to a lack of assistance.
• Problems related to room cleanliness, unpleasant odors, and occasional facility malfunctions like air conditioning or heating are mentioned.
• Some guests indicate that the overall service level does not meet expectations or the hotel's stated rating.

What guests love

Saudi guests appreciate the comfortable and clean rooms, noting the spaciousness and good amenities, alongside the friendly demeanor of most staff members.

• Rooms are spacious, clean, and well-equipped, featuring very comfortable beds.
• Guests highlight the welcoming and helpful attitude of the majority of hotel staff.
• The breakfast is considered good and tasty, despite limited options.
• The location is convenient and within walking distance to the seaside.

Areas to improve

Some Saudi visitors encountered service challenges during check-in and check-out, alongside remarks about room cleanliness and parking difficulties.

• Assistance with luggage handling upon arrival and departure was sometimes difficult to obtain.
• Certain rooms were not entirely clean upon check-in.
• Slow check-in processes and insufficient staffing were noted.
• Complaints were made regarding the lack of adequate parking facilities.

What guests love

Emirati guests appreciate the hotel's prime location, conveniently close to attractions, with some highlighting positive interactions with friendly staff.

• The hotel's strategic location offers easy access to key points of interest.
• Certain staff members provided notably kind and helpful service.
• Some families reported a comfortable and satisfactory stay.

Areas to improve

Emirati guests encountered significant issues with room cleanliness, basic amenities, and service quality, often compounded by communication difficulties with staff.

• Many guests reported problems with room cleanliness and unpleasant odors.
• Concerns were frequently raised about the poor quality and limited variety of breakfast.
• Guests experienced challenges communicating with staff due to language barriers.
• Some noted malfunctioning amenities like air conditioning or lack of water.

What guests love

Kuwaiti guests experienced a stay that pleasantly exceeded their expectations, with one family expressing satisfaction.

• The hotel's quality was a positive surprise.
• Guests appreciated the overall experience.
• The stay was enjoyable.

Areas to improve

Some Kuwaiti guests noted issues with cleanliness and a lack of support from the management.

• There were observations regarding the hotel's cleanliness.
• The manager was not supportive.
• A solo traveler felt the hotel offered little.

What guests love

Qatari guests appreciate the hotel's clean and spacious rooms, along with its reasonable pricing.

• Rooms are noted for their cleanliness and size.
• Staff provided helpful assistance with luggage.
• The hotel's location on the main road is convenient.

Areas to improve

Some Qatari visitors experienced noise from traffic due to inadequately insulated windows and noted a lack of staff presence.

• Traffic noise was disruptive due to window insulation.
• Room curtains did not fully cover the windows.
• There was a perceived shortage of staff.

What guests love

Bahraini guests appreciated the hotel's convenient location near essential amenities, alongside good Wi-Fi and reasonable pricing for their stay.

• Rooms are spacious and comfortable, featuring smart TVs with YouTube access.
• The location is good, surrounded by shops and restaurants.
• Wi-Fi service is good and fast, facilitating easy connectivity.
• The price is considered suitable given the services offered.

Areas to improve

Some Bahraini guests encountered challenges with parking and luggage assistance upon arrival, alongside a surprising lack of basic amenities.

• Adequate parking and luggage drop-off areas are unavailable.
• Check-in was tiring with limited assistance for carrying bags.
• Guests were surprised by the unavailability of tissues when requested.

What guests love

Omani guests appreciate the hotel's prime location, close to tourist attractions and shopping centers, alongside high cleanliness standards and good staff service.

• The location is ideal, near the Corniche and metro.
• Rooms are spacious and offer nice views.
• Cleanliness and staff friendliness are well-regarded.

Areas to improve

Some Omani guests noted that room and facility sizes could be small, with a mention of the lack of on-site parking.

• Certain rooms and corridors may be compact.
• Parking is available opposite the hotel rather than directly in front.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

14 8 November Avenue, AZ1025 Baku, Azerbaijan