Arena Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Arab guests appreciate the welcoming and professional demeanor of the hotel staff, particularly at the reception, contributing to a comfortable stay.

• Staff members are noted for their kindness and helpfulness, even when facing language barriers.
• The reception area stands out for its good and friendly service.
• Room facilities are considered good and add to the overall comfort.

Areas to improve

A few guests noted areas for improvement, including the restaurant's location and the absence of certain basic amenities within the rooms.

• The restaurant is situated in an adjacent building, which some found inconvenient.
• The absence of a telephone within the rooms was observed.
• Certain rooms were noted to lack basic facilities.

What guests love

Saudi visitors appreciated the warm and professional welcome at Arena Hotel Baku, highlighting the staff's kindness and attentive service in fulfilling their duties.

• Staff members are friendly and provide good reception service.
• The reception is noted for its politeness and professional demeanor.
• Room facilities meet guest expectations.

Areas to improve

Some Saudi visitors noted the absence of certain basic amenities in the rooms, which slightly impacted their experience.

• Telephones were not available in the rooms.
• Absence of some basic room amenities.

What guests love

Emirati guests appreciated the breakfast offerings at Arena Hotel Baku, noting its good quality and local selections.

• Guests enjoyed a good breakfast experience.
• The morning meal featured pleasant local items.
• The variety of breakfast options was noted positively.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Private bathroom
• Free toiletries
• Bathrobe

Where it is

115 Heydər Əliyev prospekti, AZ1029 Baku, Azerbaijan