Arena Sport Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and diverse facilities, highlighting its cleanliness and overall peaceful atmosphere.

• Many visitors commend the staff's friendly demeanor and helpfulness, noting their professionalism.
• The cleanliness of rooms and common areas is a recurring positive aspect mentioned by guests.
• Guests appreciate the availability of sports facilities and beautiful gardens that enhance the stay.
• The hotel is often described as a quiet and comfortable place, ideal for families and relaxation.

Areas to improve

Some guests noted concerns regarding the variety and quality of breakfast offerings, alongside certain service and administrative issues.

• A number of visitors experienced inconsistencies in the variety and quality of breakfast options.
• Delays in check-in and check-out procedures were mentioned, with some challenges in staff responsiveness.
• A few guests reported issues related to bed comfort or the cleanliness of certain room areas.
• Some feedback indicated shortcomings in specific facilities or the availability of certain services.

What guests love

Saudi guests praise the hotel for its comprehensive services and diverse facilities, highlighting the staff's good conduct and the clean environment that ensures a comfortable and peaceful stay.

• Saudi visitors appreciate the staff's high morals and consistent cooperation in ensuring guest comfort.
• The hotel's cleanliness and tidiness are commended, contributing to a pleasant and relaxing atmosphere.
• Diverse facilities like gardens, the pool, and sports courts are noted as a key attraction for families.
• Guests enjoy the overall tranquility of the hotel, making it an ideal retreat for relaxation.

Areas to improve

Some Saudi guests encountered remarks concerning the quality and variety of breakfast meals, alongside minor issues with facilities or services.

• Many guests indicate that the breakfast buffet lacks the desired variety and quality.
• Notes were made regarding the presence of insects in some areas or minor room maintenance issues.
• Some visitors pointed out that the available sports equipment was in poor or broken condition.
• Complaints were noted about difficulty in receiving prompt service or delays in certain procedures.

What guests love

Emirati guests found the hotel spacious and clean, appreciating the comfortable rooms and the variety of sports facilities suitable for families.

• The building is new and clean, with spacious and tidy rooms featuring bidets in bathrooms.
• Staff members are cooperative and provide good service to guests.
• The venue is family-friendly, offering walking areas and sports courts.
• Breakfast is good and varied, and the overall cleanliness is praised.

Areas to improve

Some Emirati visitors experienced significant delays during check-in and check-out, with comments on staff inefficiency or unresponsiveness.

• Long delays during check-in and check-out, with some reception staff being unhelpful.
• Room maintenance issues were noted, such as non-functional air conditioning or poor sound insulation.
• A few guests found the breakfast unimpressive or noted the distance to the dining area.
• Unpleasant bathroom odors and ignored requests for golf cart service were mentioned.

What guests love

Kuwaiti guests appreciate Arena Sport Hotel for its peaceful and comfortable atmosphere, alongside high cleanliness and diverse facilities catering to families.

• Guests praise the overall quietness and cleanliness throughout the hotel.
• Available facilities, including children's play areas and gardens, are highlighted as a key attraction.
• The staff's welcoming nature, friendliness, and helpfulness are noted positively.
• Visitors enjoy the hotel's good location and pleasant views.

Areas to improve

Despite general praise, some Kuwaiti guests encounter challenges with high prices, alongside observations regarding facility maintenance and service delays.

• Some guests mention high prices relative to the value received.
• Issues were noted with malfunctioning amenities such as bidets and locks.
• A few visitors experienced delays in check-in procedures and room service.
• Some pointed out variations in cleanliness and service levels across different buildings.

What guests love

Omani guests praise the attentive service and warm welcome from the staff, alongside high cleanliness and diverse facilities that enhance the stay.

• Staff offer a warm reception and welcome, paying attention to details like reservation upgrades.
• Rooms and the overall place are kept clean, providing a comfortable environment.
• Outdoor courts and ample spaces are available for enjoying activities.
• Breakfast offers variety and is presented attractively.

Areas to improve

Some Omani visitors noted areas for improvement, such as occasional lack of breakfast variety and some comfort-related observations.

• Breakfast is good but sometimes lacks variety.
• A few guests found the bed to be slightly rough.
• The location might be a bit distant from main centers.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Quba Bakı yolu 4-cü km, AZ4000 Quba, Azerbaijan