Atlas Hotel Baku

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's friendly and professional staff, particularly receptionists who offer a warm welcome. The hotel's convenient and peaceful location is also a common highlight.

• Guests often commend the staff's helpfulness and welcoming demeanor, with some specific mentions of attentive service.
• The hotel's location is noted as good, offering a relatively quiet environment away from city noise.
• Rooms are described as spacious and comfortable, with general praise for the hotel's cleanliness.
• The breakfast is mentioned as good and varied, offering choices that satisfy different preferences.

Areas to improve

Some Arab guests encountered issues with the quality of furnishings and breakfast, alongside occasional remarks about service levels.

• Many guests note that the furniture requires updating, with some mentioning old or uncomfortable bedding.
• Several express dissatisfaction with the breakfast, requesting more attention to Arabic dishes or better organization.
• There are scattered complaints regarding booking issues, such as unavailability of reserved rooms or delays in check-in.
• Some bathrooms are described as small, and the hotel may not fully meet five-star expectations.

What guests love

Saudi guests appreciate the hotel's prime location, offering a peaceful stay away from city noise, with particular praise for the polite and friendly reception staff.

• Guests commend the welcoming and helpful attitude of the staff, with some highlighting good service from specific individuals.
• The hotel's location is noted as strategic, providing convenient access to key tourist areas.
• Rooms are described as spacious and comfortable, sometimes featuring pleasant views.
• The cleanliness of the hotel and its facilities is mentioned positively.

Areas to improve

Some Saudi guests encountered issues with outdated furniture and linens, alongside remarks regarding breakfast quality and its organizational aspects.

• Several guests report that the furniture and bedding require updating, with some items noted as old or unclean.
• Breakfast received criticism concerning the need to improve Arabic food options and the dining area's organization.
• A few visitors mentioned booking discrepancies, such as incorrect room allocations or check-in delays.
• There are scattered complaints about the hotel not meeting a five-star standard and issues with bathroom facilities.

What guests love

Kuwaiti guests appreciated the hotel's cleanliness and its convenient location.

• They noted the overall cleanliness of the premises.
• The proximity to key areas was a highlight.
• The location was found to be suitable for their stay.

Areas to improve

Some Kuwaiti guests encountered an unsatisfactory experience due to issues with soundproofing, breakfast quality, and limited facilities.

• Concerns were raised about poor sound insulation between rooms.
• The breakfast quality did not meet expectations.
• Limited gym equipment and a lack of parking were noted.

What guests love

Omani guests found Atlas Hotel Baku to be a pleasant stay, highlighting the friendly service and delicious food.

• The staff are very welcoming and helpful.
• Breakfast is noted as delicious and good.
• The hotel is clean and offers good value.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Əhməd Rəcəbli 2/17, AZ1075 Baku, Azerbaijan