Classic Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's welcoming staff and their helpfulness, noting the general cleanliness of the rooms.

• Visitors appreciate the staff's kindness and readiness to assist with arrangements and needs.
• Room cleanliness is a recurring positive aspect highlighted by many guests.
• The hotel offers good value for money, particularly when booked unexpectedly.
• Some guests find the breakfast acceptable and sufficient.

Areas to improve

Many Arab guests complain about the lack of air conditioning in rooms, making stays uncomfortable, especially during warm seasons.

• The absence of air conditioning in rooms is a significant issue affecting guest comfort.
• Some rooms lack essential amenities like refrigerators or kettles.
• Guests sometimes encounter issues with bed comfort or room readiness upon arrival.
• The hotel's location is noted as potentially requiring private transport for mobility.

What guests love

Saudi guests appreciate Classic Hotel for its friendly staff and clean rooms, noting that breakfast meets expectations and offers good value for money.

• Guests praise the kindness and helpfulness of the reception staff and the team.
• The cleanliness of the rooms and facilities is a frequently mentioned positive aspect.
• The hotel offers good value for its price, making it a suitable choice.
• Breakfast, though limited, is noted as being satisfactory.

Areas to improve

Saudi guests encounter challenges at Classic Hotel due to the absence of air conditioning in rooms, alongside issues with bed comfort and a lack of certain essential amenities.

• The lack of air conditioning in rooms is a significant issue, especially in warm weather.
• Some guests found the beds uncomfortable, impacting their sleep quality.
• The absence of amenities like card payment facilities or in-room refrigerators was noted.
• Complaints included rooms not being ready upon check-in or minor cleanliness concerns.

What guests love

Emirati guests found Classic Hotel to be a pleasant surprise, highlighting the clean rooms and the cooperative, friendly staff.

• Rooms were noted as clean and well-maintained, contributing to a comfortable stay.
• Staff members were consistently helpful and welcoming to visitors.
• Breakfast offered good quality food, though it was the same each day.
• The hotel's quiet atmosphere was appreciated for relaxation.

Areas to improve

A few Emirati guests mentioned minor drawbacks, including comfort issues with the beds and the hotel's location.

• Some visitors found the beds to be slightly uncomfortable during their stay.
• The hotel's location might require guests to have their own vehicle for convenience.

What guests love

Kuwaiti guests appreciated the attentive service and welcoming reception at the hotel, noting the staff's high professionalism.

• The reception was very good and the service provided was pleasant.
• Staff members at the reception were regarded for their demeanor.
• Breakfast was served well.

Areas to improve

Some Kuwaiti guests faced challenges with the lack of air conditioning, making stays uncomfortable in warm weather, alongside missing essential amenities.

• The property lacks adequate air conditioning, making it unsuitable for summer.
• Some rooms were not equipped with a refrigerator or a water kettle.
• There was a shortage of English-speaking staff.

What guests love

Omani guests appreciate the friendly service at the hotel, particularly from the staff, noting the spacious and clean rooms as significant positive aspects.

• Warm welcome from the hotel team, with specific staff members highlighted.
• Rooms are spacious and clean, contributing to a comfortable stay.
• Overall appreciation for the hotel's pleasant ambiance and enjoyable experience.

Areas to improve

Some Omani guests encountered issues with unprofessional reception dealings, alongside facility concerns such as inadequate air conditioning and the hotel's location.

• Complaints regarding the lack of effective air conditioning in some rooms.
• Observations about the hotel's location not meeting expectations for some.
• A negative experience involving an attempt to overcharge, which was later resolved.

Amenities

• Toilet paper
• Towels
• Bidet
• Towels/Sheets (extra fee)
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet

Where it is

Qusar-Xudat R-5 Çingiz Qurbanov 69, AZ3800 Qusar, Azerbaijan