Emerald Suite Hotel
Hotel in AZ1000 Baku, Azerbaijan
What Arab guests said
What guests love
Arab guests commend the hotel's attentive service and the warm, welcoming interactions provided by the staff.
- Guests highlight the staff's consistently kind and friendly demeanor.
- Visitors note the hotel's convenient and advantageous location.
- Some praise the service received from the reception team.
Areas to improve
A few guests pointed out issues with room cleanliness or condition, and some found the location unsuitable for families.
- Some noted minor maintenance issues or cleanliness concerns in the rooms.
- The hotel's location was deemed inappropriate for family stays by some visitors.
- A lack of breakfast options or available amenities was mentioned by certain guests.
What guests love
Saudi guests commend the attentive service and friendly interactions provided by the hotel staff, with particular appreciation for the manager's efforts.
- Staff service was noted as very good.
- Guests appreciated the pleasant staff interactions, with specific mentions of certain individuals.
- The hotel's proximity to a small market was highlighted.
Areas to improve
Some Saudi guests encountered minor maintenance issues in rooms and noted the absence of dedicated family areas within the hotel.
- A broken counter on the washbasin was reported in one room.
- The location of a window was described as unsettling by a visitor.
- One guest mentioned a lack of designated spaces for families.
What guests love
Emirati guests praise the friendly service and warm hospitality provided by the hotel staff, noting an overall pleasant stay experience.
- Guests highlighted the kindness and good treatment from staff, creating a welcoming atmosphere.
- attentive service and hospitality were appreciated from the team.
- Some visitors noted the hotel's good location.
Areas to improve
Some Emirati guests encountered challenges regarding the hotel's location and cleanliness, negatively impacting their experience, particularly for families.
- A few guests mentioned the hotel's location was not suitable for family stays.
- Concerns about the hotel's cleanliness were reported.
- Some visitors complained about a lack of breakfast and amenities.
What guests love
Kuwaiti guests appreciated the service at Emerald Suite Hotel, noting a positive interaction with the staff. The overall experience was satisfactory.
- Kuwaiti visitors highlighted the efforts made by the hotel's employees.
- The hospitality provided by the staff was particularly noted.
- Guests expressed satisfaction with their stay.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Free toiletries
- Bathrobe
Show all amenities (60)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Walk-in closet
- Outdoor furniture
- BBQ facilities
- Terrace
- Garden
- Dining table
- Cleaning products
- Electric kettle
- Refrigerator
- Drying rack for clothing
- Clothes rack
- Fireplace
- Desk
- Streaming service (like Netflix)
- Flat-screen TV
- Telephone
- TV
- Coffee house on site
- Fruit
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
Where it is
Nerimanov ray.Ehmed Recebli kuc.3bina 9, AZ1000 Baku, Azerbaijan