Family Hotel - Free Massage - Free Swimming Pool

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests found the hotel to be a good value, appreciating its overall cleanliness and the friendly, helpful service provided by the staff.

• Many visitors noted the good level of cleanliness throughout the hotel's facilities.
• The staff are frequently described as friendly and cooperative, contributing to a pleasant stay.
• The hotel is considered good value for money, offering essential amenities.
• Some guests appreciated the convenient location near markets and commercial areas.

Areas to improve

Some Arab guests encountered issues related to the hotel's distance from tourist attractions, along with problems concerning certain facilities and unexpected services.

• Several visitors mentioned the hotel's location being far from tourist attractions.
• There were reports of advertised facilities like the pool and spa not being available on-site.
• Some guests experienced issues with room cleanliness or maintenance, or a lack of basic services.
• Complaints were raised regarding changes in agreements or unexpected additional charges.

What guests love

Saudi guests appreciate the friendly service from the staff, with special mention of the convenient free parking available.

• The staff's courteous interactions.
• Availability of free parking.
• The hotel offers good value for its price.

Areas to improve

Some Saudi guests encountered concerns regarding room cleanliness, noting hair from previous occupants, dim lighting, and a lack of responsiveness from staff to complaints.

• Room cleanliness requires improvement.
• The room lighting was dim.
• Complaints raised were not addressed by staff.

What guests love

Emirati guests appreciate the friendly service and convenient location, with particular praise for the hotel's overall cleanliness and good value for money.

• Guests commend the staff's kindness and helpfulness, noting their consistent assistance.
• The hotel is considered an economical choice, offering good value for the price.
• The property is described as clean and quiet, providing a relaxing environment.

Areas to improve

Some Emirati guests encountered issues with advertised amenities, such as the pool and spa not being on-site, alongside internet connectivity problems and a location distant from tourist attractions.

• Some visitors noted that advertised facilities like the swimming pool and spa were not available at the main hotel.
• Concerns were raised about poor Wi-Fi service and the compact size of the rooms.
• A number of guests mentioned the hotel's location being far from key tourist spots.

What guests love

Omani guests found the hotel to be a pleasant stay, with some appreciating the spacious rooms and the welcoming staff.

• Room sizes were noted as being comfortable.
• Staff members were described as friendly and providing good service.
• The hotel was generally seen as a simple and acceptable option.

Areas to improve

Some Omani guests encountered pricing challenges, alongside a need for maintenance and facility updates.

• Issues with the air conditioning were reported.
• Some visitors noted that the hotel requires maintenance.
• One guest experienced a pricing discrepancy upon arrival.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Suleyman Sani Akhundov, 72A 3107 Ahmad Rajabli, AZ1075 Baku, Azerbaijan