Four Seasons Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Four Seasons Hotel Baku offers a distinguished stay, with Arab guests praising the professional service and strategic location that facilitates access to attractions.

• Guests commend the staff's friendliness and prompt responsiveness, highlighting their attentiveness to all needs.
• Rooms are noted for their cleanliness and comfort, featuring spacious and well-appointed bathrooms for a pleasant stay.
• The hotel's prime location is a key strength, providing easy walking access to shopping areas and historical sites.

Areas to improve

Despite the overall positive experience, some Arab guests pointed out areas for improvement, including facility updates and specific service details.

• A few guests encountered issues with unexpected housekeeping timings, affecting their privacy and comfort.
• Some visitors noted that certain hotel facilities appeared dated and in need of renovation, with comments on the pool water temperature.
• Isolated remarks mentioned inaccuracies in free service information and lobby food odors, alongside concerns about pricing relative to services.

What guests love

Saudi guests found the Four Seasons Hotel Baku to offer a distinguished experience, praising the good attention to detail and professional service from the warm staff.

• Staff members showed great care for guest comfort and efficiency in meeting all needs.
• Comfortable and beautiful facilities were appreciated, alongside the quality of food served.
• Visitors felt genuinely welcomed and personally attended to throughout their stay.

Areas to improve

Overall, Saudi guests encountered no significant drawbacks during their stay at the Four Seasons Hotel Baku, describing the experience as perfect.

• One guest noted the unavailability of ironing services as a minor point.
• Others mentioned that everything was perfect and they found nothing to criticize.

What guests love

Emirati guests praise the hotel for its beautiful aesthetics and prime location, with special commendation for the staff's welcoming and professional service.

• The hotel boasts a perfect location, making it easy to access key attractions.
• Visitors highlight the staff's consistently friendly and helpful demeanor.
• The property is noted as beautiful, contributing to a pleasant stay.

Areas to improve

Some Emirati guests encountered challenges related to accommodation costs and minor operational issues within their rooms.

• A few guests mentioned that the overall cost of their stay was high.
• Some visitors reported rooms being too warm with non-functional air conditioning.
• One guest noted hearing car noise due to their room's location facing the main street.

What guests love

Kuwaiti guests at Four Seasons Hotel Baku highlight a pleasant stay, praising the swift service and the friendly, helpful staff who ensure visitor comfort.

• Service is very fast with good responsiveness from the team.
• The location is ideal, close to shopping areas and attractions.
• Rooms are spacious and comfortable, featuring well-equipped bathrooms.
• Staff members are very friendly and offer valuable assistance.

Areas to improve

Some Kuwaiti guests experienced privacy concerns during room cleaning, with housekeeping staff occasionally entering without sufficient waiting or prior notification.

• Housekeeping staff sometimes enter rooms without knocking or waiting.
• Instances of unexpected room entry occurred while guests were present or sleeping.
• Dining options are limited relative to the price, particularly room service.

What guests love

Qatari guests expressed high satisfaction with the hotel, praising its convenient location near tourist attractions and the superior service provided by the staff.

• Qatari visitors commend the staff's professionalism and readiness to assist.
• Rooms are noted for being spacious and clean, offering a comfortable stay.
• The hotel's prime location is highlighted for easy access to key streets and sights.
• Guests appreciate the hotel's facilities, particularly the clean and good swimming pool.

Areas to improve

Some Qatari guests encountered minor issues during their stay, including delays in hot water availability or insufficient air conditioning cooling.

• A few guests reported that hot water took time to reach the room.
• One visitor mentioned the air conditioning was not cooling effectively.
• A food smell was noted in the lobby, alongside unclear information on complimentary services.

What guests love

Bahraini guests found the Four Seasons Baku to be a welcoming hotel, highlighting the staff's professionalism and the prime location as standout features.

• Warm greetings and friendly hospitality from the hotel team.
• The hotel's strategic and convenient location.
• elegant spa and massage facilities for a relaxing experience.
• good variety and quality of breakfast options.

Areas to improve

While generally positive, some Bahraini visitors noted the hotel's need for modernization and mentioned the pool water being too cold for children.

• The hotel's facilities could benefit from renovation.
• The swimming pool water was noted as being too cold for younger guests.
• A few guests found no specific issues to report.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer

Where it is

Neftchilar Avenue 1, Sabayil , AZ1095 Baku, Azerbaijan