Gabala Bliss Inn Hotel and Restaurant

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's welcoming and helpful staff, particularly at reception, who contribute to a pleasant atmosphere. The beautiful natural views and serene surroundings are also highlighted as significant positive aspects of the stay.

• Staff members are consistently described as friendly and helpful.
• The natural scenery and surrounding views are a notable highlight.
• The hotel offers a calm and peaceful ambiance.
• Some rooms and villas are spacious with pleasant views.

Areas to improve

A segment of Arab guests encountered issues with internal maintenance and restaurant service, including inconsistent water supply and unpleasant bathroom odors. Poor Wi-Fi connectivity and slow service from some staff members were also noted concerns.

• Internal maintenance issues and bathroom odors were reported.
• Internet service is described as weak and unstable.
• Some staff, particularly in the restaurant, were perceived as slow or unfriendly.
• Breakfast quality and variety did not meet expectations for some visitors.

What guests love

Saudi guests appreciated the welcoming reception and attentive service from some staff members, particularly highlighting the beautiful views offered by the hotel.

• The reception staff was welcoming, offering a room upgrade proactively.
• The hotel's ambiance was pleasant, with nice views, including snow.
• Specific staff members, like Toran, were noted for their respectful and cooperative service.

Areas to improve

Some Saudi guests encountered issues related to dining service, room maintenance, and staff communication.

• Breakfast service was slow, and the variety of options was limited.
• Inconsistent water supply in bathrooms and poor sound insulation in rooms were noted.
• Certain staff members were perceived as less friendly, with communication challenges in English.

What guests love

Emirati guests appreciate the hotel's natural surroundings and beautiful mountain views, noting the staff's friendly and helpful demeanor.

• Visitors praise the kindness and cooperation of the staff, particularly the front desk and administration.
• Guests enjoy the attractive location and surrounding nature, including the swimming pool and park.
• The views from the rooms and villas are highlighted as a significant positive aspect.

Areas to improve

Some Emirati guests encountered issues with room and bathroom cleanliness, alongside concerns about internet service and food quality.

• Visitors reported instances of insects and unpleasant odors in rooms and bathrooms.
• The restaurant service and breakfast quality were noted as being below expectations.
• Some guests mentioned experiencing weak internet connectivity during their stay.

What guests love

Kuwaiti guests appreciated the welcoming and cooperative staff at reception and the restaurant, noting the spacious and clean rooms and the hotel's quiet location.

• Welcoming staff offering helpful assistance.
• Spacious rooms and comfortable bathrooms.
• A filling and pleasant breakfast.
• A quiet location providing a calm atmosphere.

Areas to improve

Some Kuwaiti visitors experienced issues with weak WiFi service, alongside remarks about an unpleasant odor in the bathrooms.

• Weak wireless internet service.
• An unpleasant odor noted in the bathrooms.
• Lack of certain basic amenities like a hairdryer.

What guests love

Omani guests found the hotel beautiful and comfortable, with particular praise for its attentive service and delicious, varied breakfast.

• The hotel offers a quiet and comfortable environment for stays.
• Customer service was good and welcoming to guests.
• Breakfast was varied and tasty, with a high standard of cleanliness.

Amenities

• Terrace
• Garden
• Restaurant
• Airport shuttle
• 24-hour front desk
• Room service
• Air conditioning
• Smoke-free property

Where it is

Gabala, Gabala, Azerbaijan