Gabala Yengice Thermal Resort Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Guests appreciate the tranquil setting amidst beautiful nature, offering a relaxing atmosphere for unwinding.

• The cleanliness of the property and its scenic natural surroundings are frequently praised.
• Many visitors noted the staff's helpfulness and welcoming demeanor.
• The thermal facilities are highlighted as providing a particularly relaxing experience.
• Some guests found the breakfast to be delicious and varied.

Areas to improve

Some guests encountered challenges related to the resort's remote location and the need for maintenance in certain areas.

• Several visitors mentioned the resort's distance from the city center and transportation limitations.
• The breakfast offerings are noted by some as needing improvement in variety.
• A few guests reported issues with maintenance in rooms or cottages.
• Concerns were raised by some regarding service levels or staff communication.

What guests love

Saudi guests appreciate the resort as a tranquil destination for relaxation amidst stunning nature, with particular praise for personalized services and upgrades that enhanced their stay.

• Visitors commend the hotel's cleanliness and the comfort of its thermal facilities, especially during colder weather.
• Many guests highlight the attentive personal service from staff, including the operations manager and hotel manager, who provided good support.
• Guests enjoy the beautiful surrounding nature and peaceful views, making it an ideal spot for unwinding.
• Some visitors noted receiving complimentary room upgrades and fruit platters or cakes for special occasions.

Areas to improve

Some Saudi guests encounter challenges related to the resort's remote location and limited breakfast options, alongside observations regarding the maintenance of certain facilities.

• Guests mention the resort's location is somewhat distant from the city center, necessitating a car or specific transportation arrangements.
• Limited breakfast choices were noted by some, with suggestions for improving the buffet's quality and variety.
• A few visitors reported issues with room or cottage maintenance, such as non-functioning lights or shower pumps.
• A small number of guests experienced difficulties with staff responsiveness or communication at times.

What guests love

Emirati guests found the resort to be a beautiful destination for relaxation, offering a distinct and peaceful experience away from the city's hustle.

• The forest location provides a wonderful atmosphere for rejuvenation and rest.
• The stay offered a pleasant and different experience than anticipated.
• Walking around the hotel surroundings was a nice experience.

Areas to improve

Some Emirati guests noted issues with the variety and quality of the breakfast buffet, alongside minor technical faults within the rooms.

• The breakfast buffet offered limited variety, and the fruits were not satisfactory.
• Reported issues included malfunctioning showerheads in the bathrooms.
• The roads leading to the hotel at night were dark and felt intimidating.

What guests love

Kuwaiti guests appreciated the hotel's prime location, enjoying a pleasant stay.

• The hotel's attractive location.
• Friendly and good staff interactions.
• Quality and variety of food offerings.

Areas to improve

Some Kuwaiti visitors encountered negative experiences with poor staff conduct, demanding payment for services, alongside old furniture and maintenance issues.

• Poor staff attitude and requests for payment for service.
• Old and uncomfortable furniture.
• Maintenance issues in bathrooms.
• Limited food variety and freshness concerns.

What guests love

Omani guests praise the resort's cleanliness and welcoming reception, with special mentions for the varied breakfast options and attentive service.

• High standard of cleanliness in rooms and common areas.
• A delicious and diverse breakfast selection.
• Friendly and good treatment from the reception staff.
• Enjoyment of the pleasant garden and surroundings.

Areas to improve

Some Omani visitors noted that the resort's location is somewhat distant from the main town center.

• The resort's distance from key central areas.

Amenities

• Linens
• Inner courtyard view
• Outdoor fireplace
• Picnic area
• Outdoor furniture
• BBQ facilities
• Terrace
• Garden

Where it is

Gabala, AZ3600 Yengica, Azerbaijan