GM City Hotel Baku - Free Swimming Pool

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently praise the friendly and helpful hotel staff, who offer valuable assistance and contribute to a pleasant stay. The convenient location and certain facilities also received positive mentions.

• Staff members are noted for their welcoming nature and professionalism, providing good assistance.
• The hotel's location is considered good, offering easy access to various transportation options.
• Rooms are appreciated for their decent size and cleanliness, with some good facilities available.
• The pricing is seen as reasonable in relation to the services offered.

Areas to improve

Some Arab guests encountered issues regarding room and facility cleanliness, alongside problems with bathroom maintenance and dated furnishings. Concerns were also raised about persistent noise and insufficient breakfast variety.

• Cleanliness issues were reported, including dirty carpets and bathrooms needing updates.
• Several guests complained about significant noise disturbances at night affecting their rest.
• The breakfast variety was noted as limited, with some items running out quickly.
• A few guests mentioned the hotel's location being somewhat distant from the city center.

What guests love

Saudi guests commend the attentive service from hotel staff, particularly at reception, who showed great willingness to assist.

• Guests highlight the kindness and helpfulness of the reception staff.
• The clean swimming pool is noted as an attractive feature.
• Many appreciate a delicious breakfast experience and good staff service.
• Guests value the overall cleanliness and available facilities.

Areas to improve

Some Saudi guests encountered challenges with daily room cleanliness, breakfast quality, and issues with odors or noise.

• Some guests noted that rooms were not cleaned daily.
• Breakfast quality and variety could be improved.
• Unpleasant bathroom odors were reported.
• A few guests complained about loud music at night affecting sleep.

What guests love

Emirati guests appreciate the hotel's friendly service and convenient location, with special commendation for the staff's cooperative and helpful attitude.

• Staff members are very cooperative and provide attentive service.
• The hotel's location is good and offers easy access to transportation.
• Rooms are clean and comfortable, offering essential amenities.
• Accommodation prices are reasonable for the services provided.

Areas to improve

Some Emirati guests encountered challenges regarding room cleanliness, noting the age of certain furnishings and the need for bathroom updates.

• Some rooms and furnishings require renovation and maintenance.
• Issues with carpet and bathroom cleanliness were observed.
• Noisy disturbances were reported at times.
• Breakfast variety was limited for some visitors.

What guests love

Kuwaiti guests had a generally positive impression of GM City Hotel Baku, noting the cooperative and helpful nature of the staff.

• Guests appreciated the staff's cooperative attitude and willingness to assist.
• Some visitors found the hotel to offer a decent stay experience.
• Certain issues encountered by guests were resolved with the help of hotel management.

Areas to improve

Some Kuwaiti guests encountered challenges with room cleanliness, air conditioning functionality, breakfast quality, and accessibility to the hotel.

• Guests reported issues with the cleanliness of rooms and bathrooms upon arrival.
• Problems were noted with the air conditioning system turning off when lights were switched.
• The breakfast was described as unvaried and of poor quality.
• Some visitors experienced difficulties reaching the hotel due to inaccurate location details.

What guests love

Qatari guests reported a very pleasant stay at GM City Hotel Baku, appreciating its convenient location and the helpfulness of the staff.

• The hotel offers a prime location with convenient access to surrounding areas.
• Rooms were found to be comfortable and well-designed, contributing to a relaxing stay.
• Staff members were noted for their cooperative and friendly approach, providing valuable assistance.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Ahmad Rajabli-1, str. 49, Baku, Azerbaijan, AZ1025 Baku, Azerbaijan