Hyatt Regency Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests frequently praise the attentive service and helpful staff who strive to ensure a comfortable stay, highlighting the cleanliness of rooms and facilities as a notable positive aspect.

• Guests commend the staff's kindness and constant readiness to assist and meet needs.
• Rooms are described as spacious and well-designed, offering a comfortable stay.
• The convenient location is noted as a positive factor for accessing tourist attractions.
• Facilities such as the indoor pool and gym are mentioned positively.

Areas to improve

Some guests pointed out areas for improvement, such as limited facilities or incomplete bathroom amenities.

• The absence of a bidet shower (shataf) in some bathrooms was noted.
• Some guests found the bathroom lighting to be insufficient.
• Facilities like the pool or kids' club were described as small or lacking activities.
• Slow restaurant service or price discrepancies were mentioned by some.

What guests love

Saudi visitors praise the attentive service and helpful staff at Hyatt Regency Baku, highlighting a warm welcome and comfortable rooms.

• Many guests noted the staff's dedication, especially Mr. Seymur, in assisting and celebrating special occasions.
• Rooms are commended for their spaciousness and elegant design, contributing to a pleasant stay.
• The facility's cleanliness and the staff's good behavior are frequently mentioned.
• The hotel's location is described as good and convenient for accessing amenities.

Areas to improve

Some Saudi visitors noted areas for improvement, particularly regarding bathroom amenities and restaurant service speed.

• The absence of a bidet in the bathroom was mentioned, with hopes for its future availability.
• Slow service was observed at the hotel's restaurants.
• Some guests found the reception service lacked consistent cooperation and warmth.
• Discrepancies were reported between menu prices and room service charges.

What guests love

Emirati guests praise the attentive service and helpful staff at Hyatt Regency Baku, highlighting comfortable facilities and an enjoyable stay.

• Guests commend the staff's professionalism and readiness to assist.
• The hotel rooms are noted as spacious and comfortable, with beds ideal for restful sleep.
• The indoor swimming pool and spa facilities received significant appreciation.
• Variety and quality of breakfast options are frequently mentioned positively.

Areas to improve

A few Emirati visitors noted minor points regarding bathroom design and location, alongside some initial service aspects.

• Some guests mentioned limitations with the shower head in the washroom area.
• The hotel's location was perceived as somewhat distant from main city attractions.
• Air conditioning in rooms was noted by some to be slow.
• One family experienced a check-in delay without being offered welcome drinks.

What guests love

Kuwaiti guests found the hotel to be beautiful and quiet with a great location, highlighting the good recreational and fitness facilities.

• Spacious and clean rooms offering comfort for families.
• well-equipped amenities including a swimming pool and gym.
• The hotel's peaceful and convenient setting.

Areas to improve

Some Kuwaiti guests experienced disappointment with breakfast services, cooling efficiency, and aspects of personal service.

• The breakfast area felt small and the food quality did not meet expectations.
• Issues were noted with the room's air conditioning.
• An unfriendly driver impacted the experience for one guest.

What guests love

Qatari guests appreciate the Hyatt Regency Baku for its pleasant atmosphere and attentive service, noting well-organized facilities that contribute to a comfortable stay.

• The hotel features courteous and friendly staff who provide good assistance.
• Rooms and facilities are noted for their neatness and good organization.
• Visitors praise the convenient location of the hotel.
• Prices are considered reasonable for the hotel's high quality.

Areas to improve

Some Qatari guests pointed out areas for improvement, particularly concerning children's facilities and pricing.

• The pool area and kids' club are noted as small with limited activities.
• A concern was raised regarding the cleanliness of one of the toilets.
• Some visitors found the prices to be high.

What guests love

Bahraini guests found their stay at Hyatt Regency Baku to be generally pleasant and comfortable, appreciating the hotel's atmosphere and overall experience.

• Guests experienced a good level of comfort during their visit.
• The hotel's cleanliness and cozy ambiance were noted positively.
• Visitors enjoyed their overall stay at the property.

Areas to improve

A minor point of feedback from some Bahraini visitors concerned the sound insulation within the rooms at Hyatt Regency Baku.

• The room's isolation was noted as not being complete.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

6 Izmir Street, Yasamal , AZ1065 Baku, Azerbaijan