Iris Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's welcoming staff and attentive service, highlighting the cleanliness and comfort of the rooms.

• The staff's friendly demeanor and attentiveness, particularly at reception and in the restaurant, are appreciated.
• Rooms are noted for being clean and comfortable, contributing to a pleasant stay.
• The hotel's location is considered convenient and accessible to key areas.
• Breakfast receives positive mentions for its variety and good quality.

Areas to improve

A few guests encountered minor issues related to maintenance and facilities, including air conditioning problems and elevator limitations.

• Some visitors noted concerns with the air conditioning system or insufficient elevator capacity.
• Minor points were raised regarding bathroom drainage or the condition of some linens.
• A few guests mentioned that breakfast, while varied, could become repetitive daily.
• Occasional comments pointed to the hotel's location being subject to city traffic congestion.

What guests love

Saudi guests found the Iris Hotel in Baku to be a comfortable and elegant stay, highlighting the warm hospitality and cleanliness.

• Saudi visitors praised the refined and attentive service from the reception and restaurant staff.
• Guests appreciated the clean rooms and the hotel's calm, beautiful design.
• Many reviewers described the breakfast as delicious, varied, and high-quality.
• Visitors noted the hotel's convenient location near essential services and amenities.

Areas to improve

A few Saudi guests encountered minor issues, including air conditioning problems and congestion around the hotel's location.

• Some visitors noted the absence of a microwave in the rooms.
• Minor issues like shower drainage or torn bed linens were mentioned by a few.
• One guest experienced ineffective room air conditioning due to cold weather.

What guests love

Emirati guests found Iris Hotel in Baku to be a comfortable stay, appreciating its convenient location that offers easy access to the city and surrounding areas.

• Guests highlighted the cleanliness and comfort of the rooms, along with the hotel's modern decor.
• Reception staff and breakfast service received special commendation for their helpfulness and friendly demeanor.
• The hotel is considered good value for money, with convenient access to transport.

Areas to improve

While most Emirati guests enjoyed their stay, some noted minor issues regarding breakfast variety and bathroom drainage, alongside a specific concern with air conditioning.

• A few guests mentioned that the breakfast, despite some variety, was repetitive daily.
• There were observations of poor water drainage in the bathroom area due to inadequate floor sloping.
• One guest experienced persistent issues with the air conditioning system not functioning correctly.

What guests love

Kuwaiti guests commend the attentive service and personal attention from Iris Hotel staff, making them feel welcomed and valued.

• Guests highlight staff dedication to assisting and fulfilling needs.
• The staff's cheerful demeanor and friendly interactions are praised.
• The location is noted as a pleasant area near Nizami Street, away from traffic.

What guests love

Omani guests praise the hotel's cleanliness and spacious rooms, along with a good variety of breakfast options and particularly friendly staff interactions.

• Rooms are spacious and comfortable, with high standards of cleanliness.
• Breakfast offers a good selection of varied and tasty dishes.
• Staff members are noted for their welcoming and helpful demeanor.
• The hotel's location is convenient for accessing nearby services and facilities.

Areas to improve

A few Omani visitors mentioned an issue regarding the limited number of elevators available in the hotel.

• The number of elevators is insufficient to accommodate all guests.
• The hotel's location presented a challenge for some.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

176 Salatin Asgarova, Nasimi, AZ1010 Baku, Azerbaijan