Istanbul Gold Hotel
Bed & breakfast in Baku, Azerbaijan
What Arab guests said
What guests love
Arab guests appreciate the friendly service and convenient location at Istanbul Gold Hotel, finding the staff cooperative and respectful.
- Guests praise the good conduct of the staff, especially reception and cleaning personnel.
- Visitors value the hotel's proximity to public transport hubs and local markets.
- The overall location of the hotel is found to be convenient for exploring the area.
Areas to improve
Some Arab guests encountered challenges with service and communication, alongside occasional remarks regarding the standard of cleanliness.
- A few guests reported difficulties with staff communication and language understanding.
- Some visitors noted slow service and unmet requests during their stay.
- There were mentions of cleanliness not meeting expectations for certain visitors.
What guests love
Saudi guests highlight the hotel's convenient location, noting its convenience for exploring the city.
- The strategic location of the hotel is frequently praised.
- Some visitors expressed general satisfaction with their stay.
- The hotel's prime location stands out as a key advantage.
Areas to improve
A concern raised by some Saudi guests pertains to the hotel's cleanliness standards.
- One visitor reported that the cleanliness was very poor.
- Issues regarding the hotel's hygiene were noted.
What guests love
Emirati guests praise the attentive service and respectful treatment from hotel staff, highlighting individuals who offer assistance with kindness.
- Visitors appreciate the staff's good conduct and respectful attitude towards guests.
- Reception and cleaning staff are specifically noted for their good service.
- Some guests found the overall cleanliness of the hotel to be very satisfactory.
Areas to improve
Some Emirati guests encountered communication difficulties due to a language barrier and slow service, alongside unresolved administrative issues.
- Certain visitors reported challenges communicating in English with the staff.
- Slow service was noted for some basic requests during the stay.
- One guest experienced an unresolved immigration processing issue.
What guests love
Bahraini guests found the Istanbul Gold Hotel to be a clean and conveniently located option. Its proximity to public transport and local amenities was appreciated by families.
- Rooms were noted for their cleanliness.
- The hotel is situated near a bus station and metro access.
- Convenient access to nearby markets and shops was a plus.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (46)
- Linens
- Wardrobe or closet
- Walk-in closet
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- Tea/Coffee maker
- Daily housekeeping
- Baggage storage
- Fax/Photocopying
- Currency exchange
- Laundry
- 24-hour front desk
- Invoice provided
- Family rooms
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key card access
- 24-hour security
- Convenience store on site
- Designated smoking area
- Air conditioning
- Hardwood or parquet floors
- Heating
- Soundproof
- Private entrance
- Soundproof rooms
- Elevator
- Non-smoking rooms
- Upper floors accessible by elevator
Where it is
142 Mirali Gashgai, Baku, Azerbaijan., 1005 Baku, Azerbaijan