Ivy Garden Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests commend the hotel for its good services and high standards of cleanliness, highlighting the staff's friendliness and professionalism in ensuring a comfortable stay.

• Guests frequently praise the warm welcome and consistent helpfulness of the staff, particularly at reception and the breakfast area.
• The cleanliness of rooms and common areas is consistently noted as a significant positive aspect.
• Visitors enjoy the variety and quality of the breakfast offerings, often described as fresh and delicious.
• The hotel's quiet surroundings are appreciated for relaxation, with convenient access to certain amenities.

Areas to improve

Some guests pointed out areas for improvement, including the hotel's distance from main attractions and certain operational details.

• The hotel's location is mentioned as being somewhat distant from key tourist areas and shops.
• A few guests noted issues with water availability in rooms or difficulty in obtaining it when requested.
• Comments were made regarding mattress comfort or room temperature fluctuations.
• Some visitors indicated that parking might not be private as advertised.

What guests love

Saudi guests found the Ivy Garden Hotel Baku to be a very pleasant stay, praising its modern facilities and the good warmth of its staff.

• Saudi visitors appreciated the hotel's cleanliness and its modern, comfortable, and well-equipped rooms.
• The breakfast received praise for its good variety and quality, enhancing the overall guest experience.
• Staff members were noted for their friendliness and professionalism, providing attentive service and attention to detail.

Areas to improve

Some Saudi guests encountered minor challenges with room service responsiveness and location accessibility, slightly impacting their stay.

• A few visitors reported difficulties in receiving prompt responses for simple requests like water or tray removal.
• Some guests noted that the hotel's location requires taxi use to reach main streets and tourist attractions.

What guests love

Emirati guests found the Ivy Garden Hotel in Baku to be a pleasant stay, highlighting its notable cleanliness, convenient location, and professional services that contribute to a comfortable experience.

• Visitors praised the hotel's cleanliness, describing rooms and common areas as very well-maintained.
• Staff service received significant commendation for being friendly, professional, and consistently helpful.
• Guests enjoyed fresh and delicious breakfast offerings, noting the quality of various dishes.
• The hotel's location was highlighted as good, being close to key tourist attractions.

Areas to improve

Some Emirati guests encountered minor issues during their stay, including aspects related to room comfort, breakfast timings, and the pricing of certain additional services.

• A few guests mentioned that the mattresses were not as comfortable as they had hoped.
• Some noted inconsistencies in breakfast timings between weekdays and weekends.
• Certain additional services, such as room service and massages, were perceived as somewhat pricey.
• A small number of visitors reported minor issues with the air conditioning's cooling capacity in their rooms.

What guests love

Kuwaiti guests found the hotel to be very comfortable, highlighting the pleasant rooms and suites, alongside a delicious breakfast offering.

• Visitors praised the staff's kindness and professional service at the front desk and in room service.
• Many enjoyed the hotel's comfortable atmosphere and facilities like the indoor pool and sauna.
• The good cleanliness of the rooms and common areas was appreciated during their stay.

Areas to improve

Some Kuwaiti guests noted aspects related to the hotel's location and certain facility details.

• Several visitors mentioned the hotel's location being a bit far from the city center.
• There was a desire for a water spray with hot water in the bathrooms.
• Some guests found the room pillows to be hard.
• The absence of private parking, contrary to what was mentioned, was noted.

What guests love

Qatari guests found their stay at Ivy Garden Hotel Baku to be a pleasant experience, highlighting the welcoming atmosphere and comfortable accommodations.

• Guests appreciated the very friendly and welcoming staff.
• The rooms were noted for being comfortable and neat.
• The food served at the hotel received positive remarks.
• The hotel's interior design was found to be appealing.

What guests love

Omani guests appreciate the hotel's peaceful ambiance and high standards of cleanliness, with special commendation for the friendly and professional staff dedicated to guest satisfaction.

• The hotel offers a calm and relaxing atmosphere.
• Impeccable cleanliness throughout the property.
• Staff members are notably friendly and helpful.
• The manager shows personal attention to guest comfort.

Areas to improve

Some Omani visitors noted areas for improvement, including the hotel's location away from amenities and some operational details.

• The hotel's location is distant from shops and cafes.
• A suggestion was made to automate the main entrance.
• The breakfast area can feel a bit cramped.

Amenities

• Toilet paper
• Bathtub or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Shower

Where it is

Cəlil Məmmədquluzadə küçəsi 71, Nasimi, AZ1000 Baku, Azerbaijan