Kungut Hotel & Restaurant

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests frequently praise the hotel's stunning location and the breathtaking panoramic views offered from rooms and the restaurant, making it an ideal retreat for peace and relaxation.

• The spectacular natural scenery and overall tranquility are highlighted as key aspects of the stay.
• Many guests commend the warm hospitality and helpfulness of the staff, noting ease of communication.
• The food served is described as delicious and reasonably priced, with breakfast often mentioned positively.

Areas to improve

Arab guests encounter challenges with difficult access due to the rough road, alongside observations regarding the need for renovation in some internal facilities.

• The road leading to the hotel is described as bumpy and unpaved, often requiring an SUV for comfortable travel.
• Some rooms and bathrooms are noted as needing updates, with occasional issues concerning cleanliness or maintenance.
• Concerns were raised about food quality at times, as well as the presence of insects or pests within rooms.

What guests love

Saudi guests appreciate the hotel's pleasant location, particularly during winter, enjoying the good restaurant views and good food.

• The hotel offers a good breakfast, and the restaurant serves tasty meals.
• The surrounding natural scenery is beautiful and praised.
• Staff members are friendly and cooperative, contributing to a positive stay.

Areas to improve

Saudi visitors noted challenges with the hotel's access road, which is difficult for standard cars, and mentioned the need for room and bathroom renovations.

• The road to the hotel is rough, requiring a 4x4 vehicle, and some insects were present.
• Certain rooms and bathrooms require updates, with issues noted in doors and fixtures.
• The swimming pool was reported by some to be unclean or unfit for use.

What guests love

Emirati guests praise the serene and captivating location, where stunning panoramic views of mountains and valleys offer a distinct relaxing experience away from city noise.

• The breathtaking panoramic views from rooms and terraces are a standout feature.
• The quiet mountain setting provides an ideal retreat for those seeking relaxation and nature.
• Staff friendliness and helpfulness, with some speaking Arabic, enhance the stay.
• The overall tranquility and natural sounds contribute to a peaceful atmosphere.

Areas to improve

Some Emirati guests encountered challenges with facility maintenance, pests, and accessibility, impacting their overall experience despite the surrounding natural beauty.

• The presence of pests like mice, ants, and bees in rooms and common areas was concerning.
• The rough, inclined road leading to the hotel can be difficult for some vehicles.
• The quality of food served at the restaurant requires significant improvement in cleanliness and taste.
• Certain facilities, including bathrooms and public areas, need better maintenance and cleaning.

What guests love

Qatari guests appreciated the beautiful views and the welcoming hospitality experienced during their stay at the hotel.

• Guests enjoyed scenic views from the property.
• The hotel staff's warm reception and service were noted.

Areas to improve

Qatari families expressed significant disappointment over being charged the full amount for a cancellation, despite the hotel advising against travel due to severe weather.

• Guests were charged the full booking cost after cancelling due to heavy snowfall, following hotel advice.
• This situation felt unfair and was a major disappointment for the visitors.
• Caution is advised for future bookings during adverse weather conditions due to access difficulties.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Шекинский район, село Баш Кюнгют. AЗ 5515, AZ5515 Sheki, Azerbaijan