Madina-ZamZam Halal Hotels Group

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and strategic location, highlighting the staff's consistent kindness and helpfulness.

• Visitors commend the staff's politeness and professionalism in assisting guests and meeting their needs.
• The hotel's location is considered ideal due to its proximity to major attractions and walkability.
• Guests enjoy pleasant views of the sea and boulevard from their rooms or the top-floor restaurant.
• The hotel offers good value for money with clean and comfortable rooms.

Areas to improve

A few guests noted aspects requiring improvement, such as breakfast quality or minor room details.

• Some guests reported an unpleasant odor in certain rooms.
• The breakfast was described by some visitors as basic or below expectations.
• Minor issues regarding the availability of room key cards were mentioned.
• A complaint was raised about some towels not being clean.

What guests love

Saudi guests commend the Madina-ZamZam Halal Hotels Group for its attentive service and warm welcome, noting the stay offered good value for money.

• Guests appreciate the staff's professionalism and helpfulness.
• The hotel's cleanliness and well-maintained rooms are frequently praised.
• Visitors enjoyed the convenient location and pleasant sea views.
• The staff are described as very friendly and cooperative.

Areas to improve

While the overall experience was positive for Saudi visitors, some noted areas for improvement, including the condition of certain towels and breakfast expectations.

• A few towels were not entirely clean.
• Breakfast did not fully meet some guests' expectations.
• The hotel lacks certain amenities like smart TVs and luggage stands.

What guests love

Emirati guests frequently praise the hotel's attentive service and strategic location, finding it easy to access attractions and shopping centers.

• Staff members, particularly Amin, Arslan, and Ilkin, are highlighted for their helpful and professional assistance.
• The hotel offers clean and comfortable rooms with pleasant views of the sea and city landmarks.
• Guests appreciate the good value for money, with special mentions for the breakfast and superb views from the top-floor restaurant.

Areas to improve

While most Emirati guests had a positive experience, a few noted aspects that could be improved.

• A small number of guests reported an unpleasant odor in their rooms.
• The breakfast was occasionally described as very basic.
• Some visitors experienced intermittent Wi-Fi connectivity issues.

What guests love

Qatari guests appreciate the friendly service and attention to detail at the hotel, contributing to a pleasant stay.

• Visitors praise the respectful and courteous reception staff.
• Guests highlight the helpfulness and efficiency of the hotel's team.
• The property is described by visitors as very good, neat, and clean.

Areas to improve

Some Qatari visitors noted areas for improvement regarding breakfast offerings and the availability of karak tea.

• There is a need to enhance the quality and variety of the breakfast selection.
• Consistent availability of karak tea would be appreciated by guests.

What guests love

Omani guests appreciate the hotel's friendly service and convenient location, noting good value for their stay.

• Staff members are consistently described as polite and helpful.
• The hotel boasts a convenient location with nearby amenities.
• Guests found the accommodation to offer good value for money.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

12 Qurban Abbasov, Sabayil , AZ1003 Baku, Azerbaijan