Maris Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests frequently praise the hotel's staff, particularly Mr. Fakhruddeen, for their attentive service and helpfulness, noting good value and a convenient location.

• Staff members, especially Mr. Fakhruddeen, are noted for their friendly and helpful service.
• The hotel is considered to offer good value for the money spent.
• Its location is convenient, being close to essential facilities and services.
• Rooms are generally described as clean and comfortable.

Areas to improve

A segment of Arab guests reported issues with cleanliness, describing rooms as dirty or having unpleasant odors, alongside concerns about outdated furniture and insufficient amenities.

• Some guests reported rooms lacking cleanliness or having undesirable smells.
• The furniture in some rooms was noted as being old and in need of updating.
• Several visitors mentioned that the facilities were inadequate or that essential services were lacking.
• Restaurant prices were perceived as high by some guests.

What guests love

Saudi guests appreciate the hotel's prime location near essential amenities and its good value for money.

• Many highlight the good staff service, particularly Mr. Fakhruddeen, for his helpfulness and flexibility.
• Guests describe the rooms as good, noting the hotel is safe, clean, and offers a calm atmosphere.
• The strategic location and acceptable pricing are frequently mentioned as key advantages.

Areas to improve

Some Saudi visitors encountered issues with room service and cleanliness, alongside remarks about furnishings and bathrooms.

• Several guests reported a lack of room cleaning during their stays, with no fresh towels or waste removal.
• The furnishings were noted as old and rooms cramped, with some mentioning bathroom ventilation issues or insects.
• A few guests pointed out poor room insulation and high restaurant prices.

What guests love

Emirati guests found the staff at Maris Hotel Baku to be very good, highlighting their helpfulness and attentive service during their stay.

• Staff members were noted for being helpful and friendly.
• The service provided by the hotel team was appreciated.
• The hotel's location was a positive aspect for some visitors.

Areas to improve

Some Emirati visitors experienced negative aspects at Maris Hotel Baku, citing issues with cleanliness, a lack of facilities, and perceived high prices.

• Rooms were found to be unclean, with unpleasant odors.
• There was a noted deficiency in available hotel facilities.
• Some guests felt the hotel was too expensive for what it offered.

What guests love

Omani guests highlight the attentive service at Maris Hotel Baku, noting the staff's high respectfulness and the hotel's cleanliness, alongside its convenient location and good value for money.

• Guests appreciated the great respect shown by all staff members.
• The hotel's cleanliness was particularly noted by visitors.
• The hotel boasts a location close to essential services.
• The price is considered affordable for the services provided.

Amenities

• Toilet paper
• Towels
• Bidet
• Towels/Sheets (extra fee)
• Guest bathroom
• Bathtub or shower
• Slippers
• Private bathroom

Where it is

Ehmed Recebli Ehmed Recebli, AZ1000 Baku, Azerbaijan