Mont Inn Hotel
Hotel in Baku, Azerbaijan
What Arab guests said
What guests love
Arab guests appreciate the welcoming and kind staff at the hotel, noting the quiet location as a positive aspect for some.
- Guests praised the polite and friendly demeanor of the reception staff.
- The hotel's quiet location was highlighted as a benefit by some visitors.
- Early check-in assistance provided by the staff was appreciated.
Areas to improve
Many Arab guests encountered issues with room cleanliness, air conditioning malfunctions, and communication difficulties in English, alongside security concerns and staff misconduct.
- Guests reported non-functional air conditioning units in rooms, impacting comfort.
- Some visitors faced communication barriers due to staff's limited English proficiency.
- Complaints were made regarding unclean rooms and unpleasant odors, with unaddressed cleaning requests.
- Guests expressed concerns about security issues and unprofessional behavior from some staff members.
- Lack of basic amenities such as hairdryers or water in rooms was noted.
What guests love
Saudi visitors appreciate the hotel's tranquil location, which contributes to a comfortable and peaceful stay.
- The hotel boasts a quiet and pleasant location.
- It offers a relaxing atmosphere for guests.
- Suitable for longer stays.
Areas to improve
Some Saudi visitors encountered negative experiences related to high pricing, food quality concerns, unprofessional reception practices, and observations of inappropriate conduct within the hotel.
- The price is considered high relative to the services offered.
- There are concerns regarding the quality of food served.
- Issues were noted with the reception staff's conduct.
- Inappropriate behaviors were reported on the premises.
What guests love
Emirati guests appreciated the friendly service and attentive staff at the hotel, noting its convenient location for their stay.
- Guests highlighted the helpful and kind nature of the reception staff.
- Flexibility with early check-in was noted positively.
- The hotel's location was found to be suitable, especially for transit or proximity to the airport.
Areas to improve
Some Emirati visitors encountered issues with room maintenance and communication, alongside concerns regarding cleanliness and security during their stay.
- Guests reported problems with air conditioning functionality and external noise disturbances.
- Communication difficulties arose due to staff not being fluent in English.
- Concerns were raised about room and bathroom cleanliness, as well as unexpected security matters.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
Show all amenities (60)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Walk-in closet
- Extra long beds (> 6.5 ft)
- City view
- Garden view
- View
- Terrace
- Dining table
- Cleaning products
- Electric kettle
- Socket near the bed
- Sofa bed
- Drying rack for clothing
- Fold-up bed
- Clothes rack
- Live sports events (broadcast)
- Dining area
- Sofa
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Daily housekeeping
- Ironing service
- Dry cleaning
Where it is
9VXH+23W Bakı, 1033 Baku, Azerbaijan