Old City Inn Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Guests frequently praise the hotel's convenient location within the old city, serving as an ideal base for exploring tourist attractions.

• Many commend the staff's friendly and helpful demeanor, with specific individuals noted for their good support.
• The location is considered strategic, offering proximity to restaurants and main streets for easy access.
• Some describe the hotel as clean and comfortable, with particular appreciation for nice views during breakfast.

Areas to improve

Some guests encountered challenges regarding room comfort, noting issues with bed and bathroom cleanliness, alongside unpleasant odors.

• Several visitors mentioned communication difficulties due to language barriers, with English and Arabic not being widely spoken.
• A recurring issue was the hotel's refusal to accept card payments, insisting on cash only, which caused inconvenience.
• A few guests reported that facilities require renovation, citing concerns about mattress quality and slow bathroom drainage.

What guests love

Saudi guests found the hotel's location to be a key advantage, situated conveniently in the heart of the city. Overall, many appreciated their positive experience at the hotel.

• Saudi visitors praised the hotel's central location, making it an ideal base for exploring the city.
• Some Saudi guests noted that the reception staff were helpful and provided good service.
• Saudi travelers found the hotel to offer a pleasant stay overall.

Areas to improve

Some Saudi families encountered difficulties accessing the hotel due to its elevated location, with concerns also raised about room and bathroom cleanliness, alongside limited breakfast options.

• Saudi guests reported cramped rooms unsuitable for families, along with issues concerning cleanliness and maintenance.
• Saudi visitors mentioned that breakfast was limited and repetitive, and some promised amenities were not provided.
• Some Saudi travelers expressed dissatisfaction with staff rudeness and poor value for money.

What guests love

Emirati guests frequently praise the hotel staff's good friendliness and helpfulness, noting their genuine efforts to assist.

• The hotel's prime location, close to restaurants and attractions, is consistently highlighted by Emirati visitors.
• Guests appreciate the staff's welcoming nature and willingness to accommodate requests, contributing to a pleasant stay.
• Many Emirati families found the hotel to be clean and comfortable, with positive remarks on personal service.

Areas to improve

Some Emirati guests encountered issues with room cleanliness and facility maintenance, alongside occasional problems with essential services.

• A few visitors noted concerns regarding the cleanliness of rooms and bathrooms, with some mentioning unpleasant odors.
• There were reports of internet connectivity issues and instances where water was not readily available in rooms.
• Some guests experienced frustration with a cash-only payment policy and perceived inflexibility from staff in certain situations.

What guests love

Kuwaiti visitors appreciate the hotel's prime location within the old city, offering convenient access to key tourist attractions.

• The central location facilitates easy access to tourist sites.
• The hotel is situated in the heart of the old city.
• Close proximity to all attractions in Azerbaijan.

Areas to improve

Some Kuwaiti guests encountered issues with bed comfort, payment methods, and experienced a language barrier with staff.

• The bed was not comfortable for some guests.
• Payment was restricted to cash only, with no other options accepted.
• There was a notable language barrier, with staff speaking only Azerbaijani.

Amenities

• Toilet paper
• Towels
• Bidet
• Guest bathroom
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet

Where it is

Icheri Sheher Kickik Gala str, Dalan 10, 16, Sabayil , AZ1001 Baku, Azerbaijan