Panorama-Madinah-ZamZam -Halal Hotels Group

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and the staff's welcoming attitude, highlighting its strategic location near attractions.

• Visitors consistently commend the staff's helpfulness and cooperative nature, contributing to a pleasant stay.
• The hotel's prime location is a significant advantage, offering easy walking access to key tourist sites.
• Rooms are noted for their cleanliness and good amenities, enhancing the overall guest experience.
• The breakfast is often mentioned positively, providing good options for guests.

Areas to improve

A few guests noted areas for improvement, including occasional issues with internet stability and breakfast quality.

• Some visitors experienced intermittent problems with the stability of the internet connection.
• The breakfast quality was mentioned by some as not meeting expectations.
• Air conditioning functionality was reported as suboptimal in certain rooms.
• Limited parking availability was a minor concern for a few guests.

What guests love

Saudi visitors found the hotel to be a good choice for families, appreciating the cooperative staff who contributed to a comfortable stay.

• Guests praised the hotel's convenient location and easy accessibility.
• Room sizes were noted as being adequate and comfortable.
• Visitors enjoyed the breakfast offering with a pleasant view from the restaurant.
• The heating system in the rooms was reported to be functioning well.

Areas to improve

Some Saudi visitors encountered challenges regarding the hotel's location relative to key areas, along with potential difficulties with parking.

• A few guests mentioned the hotel is somewhat distant from Nizami Street.
• Car owners experienced issues with parking availability, requiring waiting times.

What guests love

Emirati guests appreciate the hotel's welcoming staff and convenient location, contributing to a pleasant and comfortable stay.

• Staff members are frequently praised for their kindness, helpfulness, and professional service.
• The hotel's location is highlighted as superb, offering convenient access to attractions.
• Rooms are noted for their cleanliness and comfort, providing good value.
• Guests experienced a warm welcome and attentive service at the reception.

Areas to improve

Some Emirati guests encountered issues with inconsistent internet, air conditioning, and occasional service gaps, alongside varied feedback on breakfast.

• Occasional instability with the internet connection was noted by some visitors.
• A few guests reported that the air conditioning was not functioning optimally.
• Some rooms lacked certain basic amenities, such as an iron or toiletries.
• Feedback on the breakfast quality was mixed among guests.

What guests love

Kuwaiti guests appreciated the attentive service and the supportive staff who provided round-the-clock assistance.

• Staff members were friendly and offered constant help.
• The place was generally good and comfortable for stays.
• The team's service was commendable.

Areas to improve

Some Kuwaiti guests noted that the breakfast options require improvement and development.

• The quality of breakfast was not up to expectations.
• There is a need to enhance the breakfast menu.
• Breakfast service could be better.

What guests love

Qatari guests appreciate the hotel's strategic location, offering easy access to attractions and transport links.

• Guests noted the accommodating service from management, especially in unexpected situations.
• The quality of breakfast served at the hotel received praise.
• Visitors found the hotel to be good value for money.

Areas to improve

While the overall experience was positive, some Qatari visitors noted minor points concerning the reception.

• Certain reception staff were perceived as not being very polite or welcoming.

What guests love

Omani guests appreciate the hotel's convenient location and the very good service provided by the staff, noting the welcoming nature of the reception team.

• The hotel's geographical location is a key advantage.
• Staff performance and service were well-received by visitors.
• The reception team offered good assistance.

Areas to improve

A few Omani guests encountered an issue with the air conditioning, reporting that it was not functioning properly during their stay.

• The air conditioning system malfunctioned for some visitors.
• There was a report of the AC not working.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Toilet
• Free toiletries
• Hairdryer

Where it is

12 Qurban Abbasov, Sabayil , AZ1003 Baku, Azerbaijan