Pik Palace, Shahdag, Autograph Collection

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisBahrainis

What guests love

Arab guests praise Pik Palace in Shahdag, highlighting its convenient location and high-quality services that contribute to a pleasant and enriching stay.

• Visitors commend the spacious and comfortable rooms, along with well-equipped facilities that meet their needs.
• Guests appreciate the staff's friendly demeanor and consistent helpfulness, with special thanks to individuals for their outstanding assistance.
• The quality and variety of breakfast are noted, as is the convenient location close to various activities.

Areas to improve

Some Arab guests encountered minor issues during their stay, primarily concerning limited dining options or specific operational details.

• A few visitors noted the limited number of on-site restaurant choices.
• Comments were made regarding occasional slow service or the need for minor room facility improvements.
• Some guests felt that restaurant menu prices were relatively high.

What guests love

Saudi guests found their stay at Pik Palace comfortable, appreciating the spacious and clean rooms along with the friendly service from staff.

• Rooms are noted for being spacious and comfortable, offering pleasant views.
• Saudi visitors valued the staff's kindness and professionalism, particularly at reception and concierge.
• The location is convenient, close to outdoor activities and dining options.
• The resort offers a good family experience with easy access to ski slopes.

Areas to improve

Some Saudi guests encountered minor issues, including late check-in times and limited in-room amenities.

• A few visitors noted that check-in times were delayed.
• In-room amenities were mentioned as being limited, such as tissues.
• There were comments regarding the need for improved breakfast options.
• Some guests felt the overall service could be better.

What guests love

Emirati guests found Pik Palace to be a comfortable and well-appointed hotel, highlighting its attractive location with stunning views and good facilities. The attentive service and attention to detail contributed to a very pleasant stay.

• Guests appreciated the spacious and elegantly designed rooms.
• The hotel's prime location and scenic surroundings were frequently praised.
• Staff were noted for their friendly and professional service.
• Breakfast received positive remarks for its quality and offerings.

Areas to improve

Some Emirati visitors encountered minor issues, including limited dining options and occasional service delays, which slightly impacted their overall experience.

• The breakfast restaurant was noted as being small and crowded.
• Some guests felt restaurant menu prices were relatively high.
• Minor concerns were raised about slow service or room climate control.
• A lack of bidets in guest room bathrooms was a point of dissatisfaction for some.

What guests love

Qatari guests praise Pik Palace in Shahdag for its ideal location and proximity to activities, alongside a high standard of cleanliness and good staff service.

• Guests appreciated the hotel's prime location and closeness to key attractions.
• Visitors noted the clean rooms and public areas, and the quality of the varied breakfast.
• Service received commendation, with staff described as professional and welcoming.
• The arrangement of activities was found to be convenient and time-saving.

What guests love

Bahraini guests praise the hotel's convenient location and attractive interior design, with special mention of the spacious and comfortable rooms.

• Visitors commend the property's beauty and the stunning surrounding views.
• The staff are noted for being friendly and very helpful, enhancing the stay.
• Guests enjoyed the hotel's diverse facilities, including the heated outdoor pool and game area.

Areas to improve

Some Bahraini visitors noted that breakfast was not always fresh, and dinner options were limited.

• Breakfast quality was observed to be inconsistent at times.
• A few guests wished for more dining restaurant choices.
• One visitor mentioned the dinner restaurant was not the best.

Amenities

• Toilet paper
• Towels
• Bidet
• Guest bathroom
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet

Where it is

Gusar-Laza Road, KM 29, AZ3800 Shahdag, Azerbaijan