Premier Palace Baku

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's staff for their welcoming and helpful demeanor, noting that the rooms are generally spacious and clean, contributing to a pleasant stay.

• The staff's friendly attitude and willingness to assist are appreciated.
• Rooms are noted for their generous size and good design.
• General cleanliness of rooms and facilities is often mentioned positively.
• The convenient location near shops and restaurants is a plus for some.

Areas to improve

Guests point out that the furniture and furnishings are dated and in need of renovation, with some concerns raised about cleanliness in certain areas and the breakfast variety not matching the hotel's rating.

• Furniture and decor are described as old and requiring updates.
• Some guests noted issues with the cleanliness of rooms and bathrooms.
• Breakfast offerings are considered limited and not commensurate with the price or rating.
• A lack of bidets (shattaf) in some bathrooms was a recurring comment.
• The pricing is perceived as high relative to the hotel's offerings.

What guests love

Saudi guests appreciate the spaciousness and good design of the rooms, with particular regard for the staff's welcoming nature and helpfulness, contributing to a comfortable stay.

• Saudi families praise the generous size of the apartments and rooms.
• Saudi visitors note the hotel's generally good location.
• Guests value the staff's kindness and willingness to assist.
• Some visitors received complimentary upgrades to superior suites.

Areas to improve

Some Saudi guests encountered issues with room cleanliness and dated furniture, alongside comments on limited breakfast options and malfunctioning amenities.

• Several guests noted that cleanliness was not up to standard and furniture appeared old.
• Problems were reported with the functioning of some amenities like air conditioning and hairdryers.
• Complaints were made regarding the limited and repetitive breakfast menu.
• Certain rooms lacked basic facilities like a shower head or had doors without proper locks.

What guests love

Emirati guests frequently highlight the hotel's welcoming staff and their attentive service, noting the spacious and clean rooms, alongside a convenient location.

• Visitors appreciate the staff's kindness and helpfulness, contributing to a pleasant atmosphere.
• The rooms and common areas are described as spacious and clean, offering comfort.
• The hotel's location is noted as good, providing easy access to key areas.
• Some guests found the breakfast offerings to be satisfactory in variety and quality.

Areas to improve

Some Emirati guests noted areas for improvement, particularly concerning the cleanliness of certain facilities and the availability of specific amenities.

• A lack of Muslim showers (shattaf) in some bathrooms was a recurring point.
• Furniture was described as dated and in need of refurbishment, with some mentioning unpleasant odors.
• A few visitors encountered language barriers with some staff members.
• Concerns were raised about the cleanliness of areas like the swimming pool or visible stains on furniture.

What guests love

Qatari guests found their stay at Premier Palace Baku generally satisfactory, appreciating the hotel's convenient location.

• The spaciousness of the rooms was a highlight for visitors.
• The hotel's good location was noted positively.
• Some families expressed overall contentment with their experience.

Areas to improve

Some Qatari visitors encountered issues regarding cleanliness, the condition of furnishings, and amenities.

• The level of cleanliness was noted as not being optimal by some guests.
• Room furnishings were described as dated.
• Breakfast variety was found to be limited.
• A suite with two rooms only had one bathroom available.

What guests love

Omani guests found the hotel rooms to be spacious and clean, appreciating certain in-room amenities and the overall location.

• Rooms were noted as spacious, clean, and well-equipped.
• The hotel's location was a positive aspect for visitors.
• Some staff members were accommodating and showed good attention.

Areas to improve

Omani visitors encountered issues with reception service, breakfast quality, and noted concerns regarding furniture condition and perceived value for the price.

• Some reception staff lacked politeness and professionalism.
• Breakfast quality did not meet expectations for a five-star hotel.
• Furniture appeared dated, and some rooms were designated for smoking only.
• There were concerns about unreturned payments and missing basic amenities.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Həsən Əliyev Küçəsi 7C, Nasimi, AZ1110 Baku, Azerbaijan