Premium Park Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's welcoming staff and good cleanliness, noting the convenient location as a significant advantage.

• Visitors often highlight the staff's helpfulness and friendly demeanor throughout their stay.
• The hotel's cleanliness, particularly in rooms and common areas, is consistently mentioned positively.
• The prime location is appreciated for its accessibility to key attractions and shopping.
• Many guests found the accommodation to offer good value for the price.

Areas to improve

Some guests suggested room updates and improvements to the breakfast offerings, with a few mentioning concerns about soundproofing.

• A number of visitors indicated a desire for updated furnishings or room renovations.
• The breakfast quality and variety received some criticism from multiple guests.
• A few reviewers noted that soundproofing could be better to enhance quietness.
• Occasional issues with heating or air conditioning functionality were reported.

What guests love

Saudi guests commend Premium Park Hotel for its attentive service, with friendly and cooperative staff frequently highlighted as a key strength.

• The hotel's central and convenient location is often praised.
• Room cleanliness and good maintenance are consistently noted.
• Many staff members are appreciated for their helpfulness and kindness.
• The price is considered suitable for the value provided.

Areas to improve

A few Saudi guests noted areas for improvement at the hotel, particularly concerning room maintenance and certain services.

• Some rooms were mentioned as needing renovation or maintenance.
• Noise insulation from the street was noted as an issue.
• Breakfast quality and variety were suggested for improvement.
• Minor issues with communication or specific amenities were experienced by some.

What guests love

Emirati guests highlight the attentive service and personal attention from the hotel team, especially the front desk staff who made their stay pleasant and comfortable.

• Guests commend the consistent cleanliness of rooms and public areas.
• Visitors appreciate the welcoming attitude and helpfulness of the staff.
• The hotel's good location near key attractions is frequently noted.
• Guests enjoy the dining experience, particularly the varied breakfast options.

Areas to improve

Some Emirati guests encountered challenges regarding the quality of certain services, with suggestions for improvements in breakfast offerings or minor facility issues.

• A few guests suggest improvements are needed for breakfast quality and variety.
• Some visitors noted issues with the readiness of certain facilities, like the steam room.
• A small number of guests mentioned pillow quality or the need for mattress updates.
• Comments were made regarding room lighting levels or specific aspects of room service.

What guests love

Kuwaiti guests expressed satisfaction with the hotel's welcoming atmosphere and attentive service.

• Staff members were consistently praised for their friendly and cooperative demeanor.
• The hotel's rooms and general areas were noted for their high level of cleanliness.
• Guests appreciated the convenient location close to major shopping centers.
• The breakfast buffet received positive remarks for its quality and variety.

Areas to improve

A few Kuwaiti visitors encountered minor issues related to air conditioning settings, which occasionally impacted their comfort.

• One guest noted the air conditioning was set to heating mode during warm weather.
• Opening the window due to the AC issue led to some insects entering the room.
• The absence of a fan in the bathroom was mentioned.

What guests love

Omani guests found the hotel to be clean, tidy, and beautifully designed, appreciating the attentive service and reasonable prices.

• Guests praised the hotel's cleanliness, tidiness, and attractive design.
• good service and helpful, friendly staff were valued.
• A birthday cake surprise left a positive impression on one visitor.
• The hotel offers good value for money with spacious accommodations.

Areas to improve

One visitor encountered an unpleasant experience with a receptionist described as rude and impolite, impacting their overall impression.

• A guest reported unprofessional behavior from a receptionist who attempted to manipulate ratings.
• The guest found the receptionist's conduct to be rude and impolite.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Keykab Khanim Safaraliyeva 22, Nasimi, AZ1000 Baku, Azerbaijan