Qafqaz Riverside Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's stunning natural surroundings and the good service provided by its friendly and helpful staff, contributing to a pleasant and comfortable stay.

• Visitors often highlight the beautiful scenery and captivating views offered by the hotel's location.
• Many guests express gratitude towards specific staff members, like Ali Ahmed, for their warm welcome and hospitality.
• The location is noted as ideal, particularly for its proximity to the cable car, offering a peaceful and relaxing environment.
• High standards of cleanliness and well-maintained facilities are consistently mentioned as positive aspects.

Areas to improve

While most guests report a positive experience, a few noted areas for improvement, including maintenance of certain facilities and dining options.

• Some visitors mentioned that specific suites or villas could benefit from renovation or updated maintenance.
• Minor issues were reported regarding room service, with instances of linens not being changed or bathrooms not being cleaned.
• A few guests found fast food options to be limited and noted that restaurant prices could be high.
• Occasional minor problems with room climate control or Wi-Fi connectivity were also mentioned.

What guests love

Saudi guests found their stay at Qafqaz Riverside Hotel to be very pleasant, highlighting the beautiful scenery and the attentive service provided by the staff.

• Saudi visitors appreciated the hotel's beautiful natural surroundings and prime location.
• Many guests noted the warm welcome and professional conduct of the hotel staff.
• Personalized service and attention to detail were valued by families and individuals.
• The breakfast was described as perfect, with mentions of food quality and facilities.

Areas to improve

A few Saudi guests pointed out areas needing improvement, particularly concerning the condition of some rooms.

• One guest mentioned that certain cottages require renovation and maintenance.
• Scattered remarks were noted regarding the cleanliness standards in some areas.

What guests love

Emirati guests frequently praise the hotel's stunning location and the attentive service provided by its friendly and helpful staff, ensuring a comfortable and enjoyable stay.

• Guests highlight the hotel's prime location amidst beautiful nature and its proximity to transport links.
• The warm hospitality and great assistance from staff, particularly Ali Ahmed and Kamran, are consistently noted.
• Visitors appreciate the clean and comfortable rooms, complemented by lovely surrounding views.
• The hotel's well-maintained facilities contribute to a pleasant experience for families and couples.

Areas to improve

While the overall experience was positive, some Emirati guests noted limited areas for improvement regarding food options and service timings.

• A few guests suggested that fast food choices could be more varied, especially for families.
• The timing for hookah availability, starting after 11 PM, was considered late by some visitors.
• One guest mentioned that room cleaning was not comprehensive on the day after their stay.
• Some visitors experienced issues with controlling the room's heating temperature.

What guests love

Kuwaiti guests expressed satisfaction with the attentive service and warm hospitality at Qafqaz Riverside Hotel, praising the efforts made to ensure a comfortable and enjoyable stay.

• Guests commended the staff for providing attentive service and meeting their needs.
• The spa and massage experience was particularly appreciated as a hotel amenity.
• Visitors felt welcomed and received personal attention from the reception team.
• Many indicated a desire to return for future stays.

What guests love

Omani guests highlight the warm hospitality at Qafqaz Riverside Hotel, noting an enjoyable overall stay.

• Friendly welcome from staff, particularly Ali Ahmad.
• Guests appreciated the pleasant atmosphere of the hotel.
• Overall satisfaction with a great experience during their visit.

Areas to improve

Some Omani visitors encountered minor points for improvement during their stay at Qafqaz Riverside Hotel.

• A small issue was noted with the Wi-Fi service.
• Restaurant prices within the hotel were considered high.

Amenities

• Toilet paper
• Slippers
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Shower
• Wardrobe or closet

Where it is

Gabala District, AZ1038 Gabala, Azerbaijan