Ruma Qala Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Guests frequently praise the hotel's convenient location and stunning views, complemented by the helpful and supportive nature of the staff.

• The hotel staff are consistently noted for their friendly demeanor and willingness to assist guests.
• The prime location offers convenient access to markets and malls, alongside beautiful panoramic city vistas.
• Visitors appreciate the calm atmosphere and good cleanliness, contributing to a pleasant stay.

Areas to improve

Some guests noted the need for room and facility upgrades, with comments regarding breakfast variety and accessibility challenges due to the absence of an elevator.

• Several visitors mentioned difficulties with accessing upper floors due to the lack of an elevator, impacting convenience.
• The hotel's older rooms and facilities could benefit from modernization to enhance the overall guest experience.
• A few reviews pointed out limited breakfast selections and occasional issues with water availability or room service.

What guests love

Saudi visitors frequently praise the hotel's attentive service and stunning views, highlighting the staff's cooperation and kindness as key factors for an enjoyable stay.

• Staff members are cooperative and provide essential support to guests.
• Panoramic city views are consistently highlighted as a major hotel feature.
• Guests appreciate the polite and friendly demeanor of all hotel staff.
• The property is noted for its cleanliness and good service offerings.

Areas to improve

While Saudi guests appreciate the service and views, some note the hotel's need for updates, with comments on older facilities and occasional lapses in basic amenities.

• Some visitors mention the hotel is dated and requires maintenance and modernization.
• A few guests experienced issues with water interruptions or lack of essential services at night.
• The absence of an elevator is noted as an inconvenience for some travelers.
• There are remarks regarding breakfast variety and the condition of certain rooms.

What guests love

Emirati guests frequently highlight the hotel's convenient location, offering convenient access to nearby markets and malls, complemented by pleasant views and a welcoming ambiance.

• Visitors commend the staff for their helpfulness and supportive service.
• Guests enjoy the delicious and fresh breakfast offerings.
• The cleanliness of the rooms and good value for money are appreciated.

Areas to improve

Some Emirati visitors noted areas for improvement, including enhancing breakfast variety and updating room and bathroom facilities.

• A few guests mentioned that certain rooms could benefit from modernization.
• The hotel's location on a slope presents a slight challenge for walking to the city center.
• The absence of a lift was noted as a potential inconvenience.

What guests love

Qatari guests appreciated the distinguished service and support provided by the staff, adding a warm personal touch to their stay.

• Staff offered generous and kind support.
• Personal gestures from the team were valued.
• A comfortable and welcoming stay experience.

Amenities

• Toilet paper
• Towels
• Bidet
• Towels/Sheets (extra fee)
• Guest bathroom
• Bathtub or shower
• Slippers
• Private bathroom

Where it is

Mirzə Fətəli Axundov 34, AZ5500 Sheki, Azerbaijan