Sapphire Bayil Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's elegant classic design and comfortable atmosphere, with particular praise for the staff's welcoming and attentive service.

• Visitors commend the sophisticated interior design and artistic decor that give the place a distinctive character.
• Staff are thanked for their warm hospitality and professional demeanor, especially in providing assistance.
• The location is considered ideal due to its proximity to major attractions and ease of access.
• Cleanliness of rooms and facilities is noted as a positive aspect of the stay.

Areas to improve

Some Arab guests encountered challenges regarding room comfort and the quality of certain services, with observations about outdated facilities.

• A few visitors reported issues with room air conditioning or the inability to control the temperature.
• Comments were made about the cleanliness of some furnishings or the presence of unpleasant odors in bathrooms.
• A small number of guests mentioned that some restaurant staff were unprofessional or rude.
• Some noted that the hotel could benefit from facility updates, such as older televisions.

What guests love

Saudi guests appreciate the hotel's unique design and comfortable atmosphere, complemented by its convenient location near key attractions.

• The hotel offers a warm and inviting ambiance that guests find very pleasant.
• Staff members are frequently praised for their professional and helpful service.
• The interior design is noted for its elegance and museum-like quality.
• Its prime location is convenient for accessing major sites and amenities.

Areas to improve

Some Saudi visitors encountered issues with room temperature control and outdated facilities, alongside comments regarding television amenities and breakfast variety.

• A few guests noted difficulties with air conditioning, finding rooms too warm or unadjustable.
• Certain facilities and furnishings were described as outdated and in need of modernization.
• The in-room televisions were mentioned as being old and lacking modern applications.
• Minor concerns were raised about the cleanliness of some carpets and pillowcases.

What guests love

Emirati guests generally found the hotel to be a pleasant stay, highlighting the elegant classic decor and the genuinely helpful and friendly staff who often go the extra mile.

• Visitors from the Emirates appreciated the staff for their cooperative and kind nature, with specific mentions of individuals providing good assistance.
• Guests enjoyed the hotel's classic interior design and beautiful decorations, which contributed to a welcoming atmosphere.
• Rooms were noted as clean and spacious, enhancing the comfort for families and couples alike.

Areas to improve

A few Emirati guests encountered issues with specific cleanliness aspects, a persistent bathroom odor, and negative interactions with restaurant staff.

• Some visitors reported a noticeable smell in the bathroom that lasted throughout their stay.
• Guests mentioned difficulties in arranging adjacent rooms for families without additional charges, and rooms facing the street were found to be noisy at night.
• There were reports of unprofessional and rude behavior from the restaurant staff.

What guests love

Kuwaiti guests enjoyed their stay at Sapphire Bayil Hotel, highlighting the quality of food and the friendly service.

• Kuwaiti visitors appreciated the good variety and quality of the food offered.
• Guests noted the appealing old-style decoration and furniture in the rooms.
• The reception staff, including Shahin, were praised for their kindness and helpfulness.

Areas to improve

A few Kuwaiti guests noted some discomfort regarding the beds and bedding.

• Some visitors found the bed mattress and sheets to be less than comfortable.
• One guest mentioned that the sofa bed was not satisfactory.

Amenities

• Toilet paper
• Towels
• Bidet
• Towels/Sheets (extra fee)
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet

Where it is

Q. Abbasov 33, Sabayil , AZ1000 Baku, Azerbaijan