Sapphire City Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Guests praise the hotel's strategic location on the vibrant Nizami Street, serving as an ideal base for easy city exploration.

• The good central location provides convenient walking access to dining, shopping, and attractions.
• Staff friendliness and helpfulness are frequently noted, with specific mentions of reception staff for their attentive service.
• Rooms are described as spacious and comfortable, maintaining a high standard of cleanliness throughout the property.
• Guests appreciate the easy accessibility to the hotel and efficient reception services upon arrival and departure.

Areas to improve

Some guests experienced issues with sound insulation, where noise from adjacent rooms or the outside could be heard, impacting tranquility.

• Poor soundproofing between rooms allows external and internal noises to be clearly audible.
• Nighttime noise from nearby pubs or streets can be disruptive for some guests.
• There are comments regarding the need for furniture updates or some facilities like air conditioning or Wi-Fi.
• A few guests noted limited breakfast options or quality, with extra charges for certain beverages.

What guests love

Guests praise the hotel's prime, strategic location on the vibrant Nizami Street, offering easy walking access to dining, shopping, and attractions.

• The hotel boasts an ideal setting for exploring the surrounding area on foot.
• Staff members are noted for their friendly and professional assistance.
• Rooms are spacious and clean, providing a comfortable stay.
• The food quality and pleasant breakfast views are well-regarded.

Areas to improve

Some guests encountered issues with internet service quality and certain amenities, alongside comments on noise levels and less-than-ideal room views.

• The Wi-Fi is reported as weak and slow, causing connectivity problems.
• Breakfast options were limited for some, with extra charges for certain drinks.
• Sound insulation between rooms was noted as a potential concern.
• Certain rooms did not match advertised photos, featuring restricted views or dated furnishings.

What guests love

Emirati guests praise the hotel's strategic location in the city center and the attentive service provided by the friendly and helpful staff.

• The location is considered ideal, close to main streets and tourist attractions.
• Guests commend the staff's kindness and attentiveness to all requests.
• Several staff members, including Samir, Sona, and Riad, are noted for good service.
• Visitors appreciate the hotel's design, beautiful decor, and spacious rooms.

Areas to improve

Some Emirati guests encountered issues with noise from outside or within rooms, along with comments regarding carpet cleanliness or maintenance of certain facilities.

• A few guests mentioned disruptive noise from nearby restaurants or other rooms.
• There were remarks about air conditioning not working well or minor water leaks.
• Some guests noted issues with carpet cleanliness or a lack of amenities like tissue boxes.
• A small number indicated that the internet quality or breakfast at the hotel could be improved.

What guests love

Kuwaiti guests frequently praise the hotel's convenient location and cleanliness, alongside the helpful and welcoming staff who offer valuable assistance.

• The hotel's prime location is convenient for exploring.
• Staff members are noted for their friendly and helpful service.
• Guests appreciate the hotel's good cleanliness and cozy atmosphere.
• The unique design of the hotel was also a positive point for some.

Areas to improve

A few Kuwaiti visitors noted that the hotel's furnishings appear dated, with some external disturbances and services requiring improvement.

• The room furnishings are perceived as old and in need of updating.
• The presence of individuals soliciting money outside the entrance was a concern.
• The policy of charging for water, rather than providing it complimentary, was inconvenient.
• Some guests experienced issues with noise transfer between rooms.

What guests love

Qatari guests praise the hotel's prime location and convenient access, alongside spacious and comfortable rooms with beautiful design.

• The hotel boasts an convenient location near Nizami Street with easy car access.
• Rooms are spacious, beautifully designed, and offer high comfort.
• Cleanliness throughout the property was outstanding.
• Staff are friendly and professional, providing efficient service.

Areas to improve

Some Qatari visitors noted issues with sound insulation affecting nighttime quiet due to external noise, alongside comments on breakfast quality.

• Sound insulation is not ideal, allowing outside noise to be heard in rooms.
• A nearby pub can sometimes cause nighttime disturbances.
• Some guests found the breakfast quality to be poor.
• Minor issues like small windows or staff rudeness in the restaurant were mentioned.

What guests love

Bahraini guests appreciate the hotel's strategic downtown location and the staff's kind and welcoming demeanor, which contributes to a pleasant stay.

• The hotel boasts a central location, making city exploration convenient.
• Visitors highlight the staff's friendly and kind interactions.
• Warm welcomes from certain staff members at breakfast are noted.

Areas to improve

Some guests experienced minor disturbances due to noise from children in adjacent rooms, slightly impacting the room's tranquility.

• Noise disturbances from children in nearby rooms were reported.
• The presence of families with children may affect the quietness on certain floors.

What guests love

Omani guests appreciate the hotel's central location and the friendly, cooperative staff who provide good service.

• The hotel boasts a prime location in the heart of a vibrant area.
• Staff members are noted for their friendliness and helpfulness.
• The hotel is generally clean, offering a pleasant stay.

Areas to improve

Some Omani guests noted that room cleanliness requires improvement and certain areas of the hotel are in need of renovation.

• Room cleanliness did not meet expectations for some visitors.
• Certain furniture and hotel facilities could benefit from updates.
• Some guests experienced difficulties with requests like late check-out.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Nizami 64 Street, Sabayil , AZ1095 Baku, Azerbaijan