SECRET HOTEL
Hotel in AZ1005 Baku, Azerbaijan
What Arab guests said
What guests love
Arab guests generally praise the polite and respectful staff interactions, highlighting the dedication of some individuals in providing assistance.
- Guests commend the staff's good manners and kindness.
- The dedication of certain staff members in offering attentive service is noted.
- Visitors appreciate the presence of essential bathroom amenities.
Areas to improve
Some Arab guests encountered issues related to noise and a lack of certain basic in-room conveniences.
- Complaints were made regarding noise or disturbances.
- A lack of room amenities, such as facilities for hot beverages, was observed.
- Water provision was limited, requiring guests to purchase it externally.
What guests love
Saudi visitors commend the attentive service and polite interactions from staff, with special appreciation for the helpfulness of Ali at reception.
- Guests praise the staff's good conduct and trustworthiness.
- Visitors appreciate the provision of a bidet in the bathrooms.
- The overall location of the hotel is noted as good.
Areas to improve
Some Saudi guests encountered issues with limited in-room tea/coffee facilities, restricted water supply, and noted concerns regarding noise and cleanliness standards.
- Guests missed having options for preparing tea and coffee in their rooms.
- A limited water supply required guests to purchase from external stores.
- Some reported disturbances and dissatisfaction with the cleanliness and beds.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Hairdryer
- Shower
- Wardrobe or closet
Show all amenities (46)
- Terrace
- Clothes rack
- Flat-screen TV
- Telephone
- TV
- Coffee house on site
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Private check-in/out
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safe
- Shuttle service
- Air conditioning
- Smoke-free property
- Heating
- Car rental
- Soundproof rooms
- Elevator
- Family rooms
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
Where it is
Ziya Bunyadov str. 86B, AZ1005 Baku, Azerbaijan