Shabran Wellbeing Resort

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests praise the resort as a serene escape, highlighting a relaxing experience amidst beautiful nature and a comfortable family atmosphere.

• Visitors commend the surrounding natural scenery and fresh air, contributing to a sense of tranquility.
• Many guests emphasize good staff service, with special thanks to specific guest relations specialists for their personal attention.
• The diverse facilities, including restaurants, the spa, and children's entertainment, are noted as key aspects of an enjoyable stay.
• The resort is recognized as an ideal place to escape daily hustle and enjoy peace.

Areas to improve

While most guests praise their stay, some encounter communication challenges due to language barriers, alongside observations regarding certain activities and services.

• Some guests find communication difficult with certain staff members due to limited English or Arabic proficiency.
• The variety of restaurant menus is noted as an area that could be improved, with some limitations on local and international dishes.
• Occasional disturbances from construction or loud music events were noted, potentially conflicting with the goal of complete relaxation.
• A few guests mentioned the resort could benefit from more activities tailored for adult guests.

What guests love

Saudi guests find Shabran Wellbeing Resort a relaxing escape, praising its attentive service, delicious food, and beautiful natural scenery.

• Guests appreciate the quiet and clean rooms with good sound insulation.
• The food is noted for its international quality, available via room service and restaurants.
• Staff are thanked for their kindness and attentiveness, with specific mentions.
• The resort offers a great atmosphere for relaxation with lovely mountain views.

Areas to improve

Some Saudi visitors experienced disturbances from construction and large groups, alongside minor communication challenges with certain staff members.

• Ongoing construction and loud music can disrupt a peaceful, relaxing experience.
• Communication can be slightly difficult with staff who are not fluent in English.
• Instances of sarcasm were noted from service staff.

What guests love

Emirati guests praise Shabran Wellbeing Resort as a serene escape amidst stunning nature, offering a distinct relaxation experience with its diverse facilities and welcoming service.

• Guests enjoyed the restaurants overlooking green landscapes and fresh air.
• The spa area and swimming pool were highlighted as key elements of the wellbeing experience.
• Varied entertainment activities for children and families throughout the day received praise.
• Personalized attention from staff like Mr. Seymour was noted, making stays comfortable and memorable.

Areas to improve

Some Emirati guests encountered challenges with service and communication, alongside the resort's isolated location and certain aspects of breakfast.

• A few visitors noted difficulties communicating in English or Arabic with some staff members.
• The breakfast area was described as limited compared to a five-star hotel standard.
• The resort was observed to lean more towards family stays and child-focused activities.

What guests love

Kuwaiti guests found the resort to be a peaceful and relaxing escape from city life, with staff receiving particular praise for their friendliness and helpfulness.

• The location is wonderful, offering a perfect atmosphere for relaxation away from urban stress.
• Staff are very welcoming and appreciated for their 24/7 availability to assist guests.
• The resort is noted for its cleanliness and suitability for families, including outdoor play areas.
• Breakfast is delicious and enjoyed in a pleasant setting.

Areas to improve

Some Kuwaiti visitors suggested enhancing the range of available activities, alongside comments regarding restaurant menu variety and the English language proficiency of certain staff members.

• There is a suggestion to introduce more recreational activities for guests.
• Restaurant menus could benefit from improved variety and quality.
• The English language skills of some staff were noted as an area for improvement.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Hairdryer

Where it is

Pirabadil Village Pirabadil Village, AZ1718 Pirǝbǝdil, Azerbaijan