Sheraton Baku Intourist

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisOmanis

What guests love

Arab guests frequently praise the attentive service and prime location of Sheraton Baku Intourist, highlighting the staff's welcoming nature and attentiveness.

• Visitors commend the professionalism and helpfulness of the staff, particularly at the reception and restaurant.
• The hotel's location, close to the sea and away from traffic, is noted as a significant advantage.
• Guests enjoy the pleasant sea views offered from the rooms and balconies.
• The cleanliness and comfort of the rooms are frequently mentioned as positive aspects of the stay.

Areas to improve

While most Arab guests praise their experience, some mention challenges related to the hotel's need for renovation and certain pricing details.

• A few visitors noted that the hotel could benefit from some renovations, particularly concerning rooms and carpets.
• Some guests encountered issues with unexpected additional charges being applied to their bookings.
• It was mentioned by some that the soundproofing in the rooms could be improved to reduce external noise.
• A portion of guests found the breakfast options to be limited or repetitive.

What guests love

Saudi guests consistently praise the good service and welcoming nature of the Sheraton Baku Intourist staff, highlighting their professional and warm interactions that enhance the overall stay.

• Visitors commend the attentive and cooperative staff, noting their professionalism in ensuring a comfortable and pleasant experience.
• The hotel's prime location is frequently mentioned, offering beautiful views and convenient access to key attractions.
• Guests appreciate the clean and comfortable rooms, contributing to a satisfying overall impression of the property.

Areas to improve

While many Saudi guests enjoy their stay, some noted aspects that could be improved to further enhance the overall experience.

• Some rooms require updates and maintenance, with comments regarding older carpets or general upkeep needs.
• Suggestions were made for more variety in breakfast options, as some found them repetitive.
• Notes were raised about the need for improved soundproofing within the rooms.

What guests love

Emirati guests frequently praise the hotel's convenient location and proximity to attractions, complemented by the staff's friendly and professional service.

• The hotel's strategic location offers convenient access to major tourist spots.
• Staff members are consistently described as friendly and helpful, providing valuable assistance.
• Rooms are noted for being clean and comfortable, ensuring a pleasant stay.
• Breakfast receives positive mentions for its variety and quality.

Areas to improve

A few Emirati guests encountered issues with unexpected extra charges, alongside comments regarding room views and street noise.

• Some guests reported being charged extra fees that were not anticipated.
• Certain rooms lack desirable views due to solid wall designs.
• Proximity to the main road can lead to noticeable noise for some.
• A few reviews mentioned that the furniture appeared somewhat dated.

What guests love

Kuwaiti guests praise the hotel's convenient location near the sea and the warm hospitality extended by the friendly and helpful staff.

• The location is convenient, close to the sea and away from city traffic.
• Staff members are consistently noted for their welcoming and professional service.
• Rooms and suites are comfortable and well-appointed.
• Enjoyed pleasant views, enhancing the overall stay.

Areas to improve

A few Kuwaiti guests mentioned that the hotel's facilities were somewhat limited.

• The range of available facilities was noted as being limited.
• Some found the price high considering the small gym and lack of a swimming pool.

What guests love

Qatari couples visiting Sheraton Baku Intourist reported a very positive experience, highlighting the hotel's good quality and the very pleasant demeanor of its staff.

• The hotel offers an good overall experience.
• Staff members are very friendly and helpful.
• Positive remarks were made about the service from female employees.

What guests love

Omani guests found the hotel's location very convenient, close to essential amenities, and appreciated the friendly and helpful service provided by the staff.

• The hotel's location is close to everything guests need.
• Staff members are friendly and offer valuable assistance.
• Overall, a pleasant stay experience.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Mikail Useynov Avenue 51, Sabayil , AZ1003 Baku, Azerbaijan