SOLAR Hotel and Restaurant

What Arab guests said

🌍All ArabsSaudisKuwaitis

What guests love

Guests frequently praise the hotel's convenient location and high standards of cleanliness, complemented by the staff's welcoming and helpful service.

• The location is very good and convenient.
• Staff members are notably friendly and cooperative.
• The property is clean, modern, and well-equipped.
• Security services are available around the clock for guest peace of mind.

Areas to improve

Some guests encountered issues with check-in procedures, limited payment options, and noted concerns regarding privacy and evening services.

• Concerns were raised about guest identification procedures during check-in.
• Payment was restricted to cash only, lacking flexibility.
• Certain rooms lacked blackout curtains, potentially disturbing sleep.
• Room service availability was limited after late evening hours.

What guests love

Saudi guests praise the convenient location and high cleanliness of the villas, complemented by modern furnishings that enhance the comfortable and beautiful stay.

• Visitors appreciate the staff's kindness and helpfulness, contributing to a pleasant experience.
• Guests value the round-the-clock security presence, ensuring a sense of safety.
• Many enjoy the clean environment and facilities, including well-maintained pools.
• The cottages and villas are noted for being new and well-equipped, with internet connectivity.

Areas to improve

Some Saudi visitors encountered communication challenges and expressed concerns regarding basic security procedures during check-in.

• Concerns were raised about the lack of identity verification upon arrival, posing a security worry.
• The hotel's cash-only payment policy and absence of electronic options caused inconvenience for some guests.
• A lack of basic amenities, such as cooking utensils or clothes hangers, was noted in the villas.

What guests love

Kuwaiti guests expressed overall satisfaction with their stay, highlighting several aspects of the hotel that contributed to an enjoyable experience.

• Guests appreciated the cleanliness of the premises and the helpfulness of the staff.
• Visitors noted the convenient location and well-equipped facilities, including the kitchen and air conditioning.
• The hotel manager, Tural, stood out for providing outstanding service.

Areas to improve

Despite an overwhelmingly positive experience, one guest encountered a minor issue that slightly impacted their overall impression.

• A noticeable unpleasant odor was reported in one of the upstairs bathrooms.

Amenities

• Kitchenware
• Kitchen
• Kitchenette
• Toilet paper
• Private bathroom
• Bathrobe
• Hairdryer
• Shower

Where it is

Azerbaijan, 3600 Gabala, Azerbaijan