The Merchant Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainis

What guests love

Arab guests praise The Merchant Baku for its prime central location, elegant design, and the friendly, professional service provided by its staff.

• Visitors highlight the hotel's convenient location, conveniently situated near shops and attractions.
• Guests appreciate the warm welcome and attentive service from the hotel staff.
• The cleanliness and comfort of the rooms are noted as key elements for a pleasant stay.
• The hotel's interior design is frequently mentioned as a blend of style and modernity.

Areas to improve

A few guests noted areas for improvement, including noise from nearby establishments and the hotel's pricing.

• Some street-facing rooms can be noisy due to proximity to entertainment venues.
• The accommodation price is considered somewhat high by certain visitors.
• Breakfast options were mentioned by some as lacking variety.
• Accessing the hotel by car can be challenging due to its location on a pedestrian street.

What guests love

Saudi guests praise The Merchant Baku for its elegant design, prime location, and good services, ensuring a comfortable and enjoyable stay.

• Guests highlight the hotel's central location, conveniently situated near shops and attractions.
• Many visitors commend the staff's welcoming nature and professionalism, with special thanks to individuals for their hospitality.
• Rooms are noted as comfortable, clean, and featuring modern furnishings, contributing to a pleasant experience.

Areas to improve

While the overall experience was positive for Saudi visitors, some noted aspects that could be improved.

• Certain rooms facing the street can be noisy due to nearby establishments.
• The accommodation price was considered somewhat high by some guests.
• One guest mentioned that room cleaning could be better.

What guests love

Emirati guests praise The Merchant Baku for its prime location and the warm, attentive service provided by its accommodating staff.

• The hotel boasts an convenient location, conveniently situated near major tourist attractions for easy exploration on foot.
• Staff members are consistently noted for their welcoming demeanor and helpfulness, contributing to a pleasant stay.
• Guests appreciate the hotel's cleanliness, quiet atmosphere, and aesthetically pleasing decor.

Areas to improve

While Emirati guests generally commend the hotel, some encounter challenges related to vehicle access and finding nearby parking.

• Some visitors note difficulties reaching the hotel by car due to its location on a pedestrian street.
• Parking availability is mentioned as limited and challenging to find in the vicinity.
• The breakfast and restaurant service are occasionally noted as not fully matching the hotel's overall standard.

What guests love

Kuwaiti guests praise the hotel's prime location in the city center, along with its artistic ambiance and beautiful decor that create a warm and cozy atmosphere.

• convenient location near the old city and Nizami street.
• High cleanliness and very friendly reception service.
• Elegant and attractive hotel design.
• Friendly and helpful staff.

Areas to improve

A few Kuwaiti guests noted minor areas for improvement, such as the absence of in-room coffee machines or the availability of non-smoking rooms with balconies.

• Absence of in-room coffee machines.
• Limited options for non-smoking rooms with balconies.

What guests love

Qatari guests appreciated the hotel's prime location and the warm service from staff who provided valuable assistance with tours and transfers.

• Staff were very helpful and provided good personal care.
• The reception team was very useful in arranging excursions.
• A guest's birthday was nicely celebrated.
• Food was good and the overall hotel location was convenient.

Areas to improve

Some Qatari guests noted that the gym facilities were acceptable but could benefit from a few more equipment options.

• The gym was reasonable but could have slightly more equipment.

What guests love

Bahraini guests found The Merchant Baku to be an good hotel, highlighting its prime central location and the high quality of its new rooms.

• The hotel boasts a perfect location in the heart of downtown, close to cafes and restaurants.
• Rooms are new, beautifully designed, spacious, very clean, and comfortable.
• Guests appreciated the welcoming staff who were always ready to assist.

Areas to improve

While Bahraini guests enjoyed their stay, some noted areas for improvement, particularly regarding noise levels and breakfast variety.

• Some noise was noted at night from nearby restaurants.
• Pillows were found to be uncomfortable by some visitors.
• Guests wished for a greater variety in the breakfast selection.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

4/6 Aziz Aliyev Street Baku, Azerbaijan, Sabayil , AZ1000 Baku, Azerbaijan