The Ritz-Carlton, Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and the staff's genuine warmth, contributing to a comfortable and refined stay.

• Guests highlight the cleanliness of rooms and facilities, noting their spaciousness.
• The welcoming nature of the staff and their attention to detail are often appreciated.
• Breakfast quality and variety are noted as a positive aspect of the experience.
• Visitors enjoy the hotel's well-designed facilities and overall ambiance.

Areas to improve

Some guests noted that the hotel's location is somewhat distant from major tourist attractions, necessitating taxi use.

• The hotel's location is mentioned as being a bit far from key tourist sites.
• A few guests suggested improvements in breakfast variety or dining menus.
• The check-in and check-out processes were noted by some as being lengthy.
• Occasional comments mentioned a need for maintenance or that service levels did not fully meet expectations.

What guests love

Saudi guests commend The Ritz-Carlton, Baku for its good service and attention to detail, ensuring a pleasant and valuable stay.

• Visitors praise the hotel's cleanliness and spacious, comfortable rooms.
• Many guests highlight the warm hospitality and refined service from the staff.
• The delicious and distinctive breakfast is noted as a point.

Areas to improve

Some Saudi guests encounter challenges regarding the hotel's location and accessibility, alongside minor remarks on facilities and services.

• Visitors note the hotel's location is distant from the city center and tourist attractions.
• The check-in and check-out processes are observed to sometimes be lengthy.
• A few guests find the swimming pool to be small and suggest more activities.

What guests love

Emirati guests frequently praise the attentive service and warm hospitality at The Ritz-Carlton, Baku, highlighting the helpful staff and spacious, clean rooms.

• Guests appreciated the friendly and attentive staff who provided attentive service.
• The spacious and clean rooms were a highlight, noted for their comfort.
• Visitors enjoyed the delicious and well-prepared breakfast offerings.
• The hotel's good location and pleasant views were also positively mentioned.

Areas to improve

While many Emirati guests enjoyed their stay, some noted areas for improvement, including room maintenance and dining variety.

• A few guests felt the hotel's maintenance standards were not consistently met.
• The variety of options at breakfast and in the in-room dining menu was sometimes found to be limited.
• Some visitors mentioned that staff friendliness did not always match other hotel experiences.
• The hotel's location was occasionally cited as being a bit distant or affected by traffic.

What guests love

Kuwaiti guests praise The Ritz-Carlton, Baku for its good service and attention to detail, delivering a elegant and comfortable stay.

• Staff are highlighted for their friendly and helpful service, ensuring guests feel welcomed and cared for.
• The cleanliness of facilities and rooms is commended, reflecting high standards of upkeep.
• Guests appreciate the hotel's quiet location away from crowds, with convenient access to public amenities.
• Rooms are described as spacious and comfortable, offering pleasant views for an enjoyable stay.

Areas to improve

Some Kuwaiti guests encountered comfort issues, including air conditioning and soundproofing, alongside certain service limitations.

• A few guests reported problems with air conditioning and insufficient soundproofing from corridors.
• Certain amenities, like the bathtub in larger suites, were noted as not meeting advertised expectations.
• The hotel's location was mentioned as requiring taxis for most destinations.
• Some visitors found the in-hotel dining options to be limited.

What guests love

Qatari guests commend the hotel's high cleanliness and good facilities, with special praise for the friendly and welcoming staff.

• Qatari visitors appreciate the convenient lounge access offering complete meals.
• Many Qatari guests highlighted the attentive service provided by all staff members.
• Families from Qatar found the hotel's facilities to be very good.

Areas to improve

While Qatari guests enjoyed their stay, some noted that the hotel's location might be distant from several key tourist attractions.

• The variety and taste of the food served in the restaurant could be improved.
• The hotel's location is considered somewhat far from most major tourist spots.

What guests love

Bahraini guests appreciated the hotel's spacious and clean environment, highlighting the outstanding service from staff, particularly in the club lounge.

• Rooms offer ample space and are very clean.
• Staff provided friendly and helpful service.
• Hotel facilities are well-maintained.
• The breakfast selection was good.

Areas to improve

While overall experiences were positive, some Bahraini visitors noted that the hotel's location was a bit distant from certain areas.

• The hotel's location is somewhat remote.
• No other negative feedback was noted.

What guests love

Omani guests found their stay at The Ritz-Carlton, Baku to be a pleasant experience, particularly appreciating the dedicated service and the quality of the breakfast.

• The breakfast provided a delightful culinary experience.
• Staff members showed special attention to deliver a distinguished service.
• Guest appreciation was noted for the staff's dedication.

Amenities

• Towels
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Bathrobe
• Hairdryer
• Bathtub

Where it is

3 Babek Avenue, Nasimi District, Nasimi, AZ1025 Baku, Azerbaijan