Venera-Madinah-ZamZam Halal Hotels Group

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisOmanis

What guests love

Arab guests frequently praise the hotel's welcoming staff and attentive service, highlighting its convenient location near essential amenities and attractions.

• Guests commend the staff's kind demeanor and warm hospitality, contributing to a pleasant stay.
• The hotel's strategic location is noted for its easy access to vital facilities and tourist spots.
• Cleanliness of rooms and facilities is consistently mentioned as a significant positive aspect.
• The availability of nearby shops and essential services is appreciated by visitors.

Areas to improve

A few guests noted minor disturbances such as street noise or limited breakfast variety, alongside comments regarding room size.

• Some external noise was observed, potentially impacting room tranquility.
• Certain guests expressed remarks about the variety of breakfast options available.
• It was mentioned that some rooms might be relatively compact.

What guests love

Saudi guests commend the hotel's welcoming hospitality and friendly service, highlighting its convenient location and overall cleanliness.

• Visitors frequently praise the staff's cooperative and helpful attitude, contributing to a pleasant stay.
• The hotel's location is noted as advantageous, being close to essential amenities and services.
• Cleanliness of rooms and facilities is a consistently mentioned positive aspect.
• The breakfast offering is also highlighted by some as a good part of their experience.

Areas to improve

A few Saudi guests experienced difficulties reaching the hotel by phone for booking confirmations, while others noted some external noise.

• Some visitors encountered challenges in contacting the hotel via phone to confirm reservations.
• Guests reported experiencing noise from the street due to inadequate sound insulation.
• The air conditioning was initially not optimal but was later fixed.

What guests love

Emirati guests praise the hotel's convenient location, proximity to key attractions and transport links, alongside the welcoming staff and their attentive hospitality.

• The strategic location is close to the waterfront, shops, and offers easy travel access.
• Customer service is good, with staff interactions being friendly and professional.
• Rooms are clean and equipped with necessary amenities for a comfortable stay.

Areas to improve

Some Emirati guests noted challenges with limited space and breakfast variety, alongside concerns regarding parking availability at the hotel.

• Certain rooms may feel a bit cramped and lack ample space.
• The breakfast options offered could benefit from more variety.
• Finding parking spaces can be difficult.

What guests love

Qatari guests appreciate the hotel's prime location near essential amenities and attractions, along with the cooperative staff and good value for money.

• Strategic location close to tourist spots and shops.
• Cooperative staff offering helpful service.
• good value for the price paid.
• Pleasant views from the dining area.

Areas to improve

Some Qatari visitors noted limitations with evening room service and suggested enhancing breakfast menu variety.

• Room service is not available in the evening.
• Rooms could benefit from an air freshener.
• Limited variety on the breakfast menu.

What guests love

Omani guests found their stay at Venera-Madinah-ZamZam Halal Hotels Group to be a pleasant experience, with particular praise for services and facilities.

• Omani visitors highlighted good service and a satisfying breakfast.
• The hotel was recommended by Omani guests, especially for families.
• Guests enjoyed the wonderful restaurant view as part of their positive experience.

Amenities

• Toilet paper
• Towels
• Additional bathroom
• Bidet
• Bathtub or shower
• Slippers
• Free toiletries
• Hairdryer

Where it is

Qurban Abbasov 12, Sabayil , AZ1003 Baku, Azerbaijan