Volga Hotel Baku

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise Volga Hotel Baku for its comfortable atmosphere and generally good cleanliness.

• The hotel staff are often commended for their friendly and cooperative service.
• Rooms are noted for being spacious and well-maintained, contributing to a pleasant stay.
• The location is appreciated by many for its proximity to the airport.
• Guests often find the hotel offers good value for the price.

Areas to improve

Despite positive aspects, some guests encountered challenges regarding the hotel's location, breakfast variety, and soundproofing.

• The hotel's location is frequently mentioned as being distant from the city center, impacting access to amenities.
• Breakfast receives criticism for its limited variety and occasional lack of quality.
• Several guests noted poor sound insulation between rooms, leading to disturbances.
• Issues with air conditioning functionality and maintenance of facilities were also reported.

What guests love

Saudi guests praise the professional and friendly service from the hotel staff, highlighting the cleanliness and spaciousness of the rooms.

• Guests commend the staff's helpfulness and cooperation, contributing to a pleasant stay.
• The cleanliness and generous size of the rooms are frequently noted as positive aspects.
• Many visitors appreciate the quality and variety offered at breakfast.
• The good value for money is a point of satisfaction for many.

Areas to improve

Some Saudi guests noted the hotel's distance from the city center, alongside issues with soundproofing between rooms.

• The hotel's location is considered distant from central attractions and main services.
• A few guests reported hearing noise from adjacent rooms due to inadequate sound insulation.
• Minor issues were mentioned regarding luggage assistance during early check-outs.
• Some noted an unpleasant odor in bathrooms on the upper floors.

What guests love

Emirati guests found the hotel to have several positive aspects, particularly appreciating the spacious rooms and the welcoming attitude of some staff members.

• Rooms are noted for being spacious and comfortable, contributing to a pleasant stay.
• The staff's friendliness and helpfulness, especially at reception, are frequently praised.
• The hotel's location is considered convenient for short stays due to its proximity to the airport.
• Cleanliness of the property is highlighted as a positive feature.

Areas to improve

Some Emirati guests encountered challenges concerning breakfast quality, room maintenance, and the cleanliness of certain facilities, which negatively impacted their experience.

• The breakfast selection was often repetitive and lacked variety, disappointing some visitors.
• Issues with room maintenance, including air conditioning and bathroom locks, were reported.
• Serious concerns regarding room cleanliness were raised by a number of guests.
• Some found it difficult to access the city center from the hotel's location.

What guests love

Kuwaiti guests noted spacious and acceptably clean rooms, along with pleasant staff interactions.

• Rooms were spacious and adequately clean.
• Staff interactions were friendly and good.
• The location is relatively close to the center, about a 15-20 minute journey.

Areas to improve

Kuwaiti visitors encountered significant hygiene issues, including bed bugs and stained linens, alongside poor food quality and restaurant service.

• Some guests experienced notable hygiene concerns, such as bed bugs and stains on bedding.
• Food was described as old and unappetizing, lacking variety.
• Restaurant service was poor, with comments on waitress attitude and utensil cleanliness.

What guests love

Qatari guests found the hotel rooms to be good, appreciating their quality and suitability.

• The rooms are well-designed and comfortable.
• The hotel offers a pleasant stay for families.
• An overall satisfactory accommodation experience.

Areas to improve

Some Qatari visitors encountered concerns regarding restaurant cleanliness, impacting their breakfast experience.

• The breakfast meal was described as poor.
• A lack of cleanliness was noted in the restaurant area.
• Negative experiences related to food hygiene.

What guests love

Bahraini guests appreciated the Volga Hotel Baku for its cleanliness and modern design, with special praise for the helpful and kind staff who provided valuable assistance.

• Rooms are noted for their cleanliness and modern style.
• Staff members are friendly and offer good support.
• The hotel provides a non-congested and comfortable atmosphere.

Areas to improve

Some Bahraini guests noted that the hotel's location might be distant from the city center.

• The hotel is situated outside the city.
• Reaching the city center may require some effort.

What guests love

Omani visitors appreciate the hotel's clean and convenient location, complemented by the friendly and helpful staff.

• The hotel boasts a good location, situated between the airport and city center.
• High standards of cleanliness in rooms and common areas are frequently noted.
• Guests found the staff to be kind and accommodating.

Areas to improve

Some Omani visitors encountered issues with poor sound insulation, leading to disturbances from noise and odors.

• The hotel suffers from weak soundproofing between rooms and from external sources.
• Occasional presence of insects or unpleasant smells was reported in some rooms.
• Air conditioning performance was noted as a point of concern for some guests.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bathtub or shower
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Xəlil Rza Ulutürk 2005, AZ1029 Baku, Azerbaijan