West Shine Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests frequently praise the hotel's attentive service and the warm, helpful attitude of the staff, who strive to make visitors feel at home.

• Guests highlight the staff's kindness and cooperation, noting their prompt response to requests.
• Many visitors appreciated complimentary upgrades to suites, enhancing their stay.
• The location is considered convenient due to its proximity to essential services.
• The hotel is seen by guests as offering good value for the price.

Areas to improve

Some guests noted challenges with breakfast quality, noise levels, and the condition of certain facilities, which impacted their overall experience.

• Breakfast is described by some as modest or not meeting expectations.
• Continuous street noise is a disturbance for certain guests, particularly families.
• Unpleasant odors were reported in some rooms.
• The hotel's location is considered distant from main attractions by some visitors.

What guests love

Saudi guests frequently praise the hotel's attentive service and the warm, cooperative attitude of the staff, often highlighting complimentary room upgrades that enhanced their stay.

• Many Saudi visitors appreciated the welcoming and helpful nature of the hotel staff, contributing to a comfortable experience.
• Guests noted satisfaction with complimentary upgrades to spacious and comfortable suites, sometimes accompanied by welcome fruit baskets.
• The cleanliness of the rooms and facilities was often mentioned as a positive aspect.
• Some found the hotel's location convenient due to its proximity to amenities and key areas.

Areas to improve

Some Saudi guests noted challenges with the hotel's distance from main attractions, alongside comments regarding breakfast quality and occasional noise disturbances.

• Several visitors mentioned the hotel's location being far from main attractions, necessitating car use for travel.
• The breakfast was described by some as modest or limited, with some reservations about its quality and variety.
• A few guests reported unpleasant odors in rooms or external noise affecting their rest.
• Issues were noted with certain room amenities, such as electrical outlets, or the condition of furnishings in some instances.

What guests love

Emirati guests appreciate the attentive service and good value for money at West Shine Hotel, highlighting its convenient location and helpful staff who ensure a welcoming stay.

• Staff members are very friendly and supportive, ensuring guest comfort.
• The hotel offers good value for the price paid.
• Its central location provides easy access to key amenities.
• Guests feel welcomed and at home during their stay.

Areas to improve

Some Emirati guests noted that room sizes could be smaller than anticipated, and the breakfast menu options require enhancement to meet expectations.

• Certain rooms may be small and lack adequate space.
• The breakfast menu needs diversification and improvement.
• Breakfast quality did not fully meet some guests' expectations.

What guests love

Omani guests appreciated the hotel's high standards of cleanliness and the welcoming service from staff, particularly at reception, contributing to a pleasant stay.

• The hotel is noted for its cleanliness.
• Staff members are kind and helpful.
• The location is convenient and close to amenities.

Areas to improve

A minor concern was raised by some Omani visitors regarding external noise, specifically music from outside, which was found to be disruptive.

• External music noise was disruptive.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

#2/11 Akhmad Radjabli Street, AZ1052 Baku, Azerbaijan