Apartmani Biser Sarajevo

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the apartments' convenient location near services and the airport, alongside clean rooms and helpful, friendly staff.

• The strategic location of the apartments, close to commercial centers and amenities, is often highlighted.
• Guests note the cleanliness of the rooms and furnishings, appreciating the staff's cooperation and welcoming demeanor.
• The availability of parking is valued, with some mentioning staff members fluent in Arabic.
• Spacious and air-conditioned rooms are mentioned as providing a comfortable stay for families.

Areas to improve

Some Arab guests encounter issues related to bathroom cleanliness, unpleasant odors, and a lack of essential amenities.

• Unpleasant odors in bathrooms and the absence of bidets are recurring points of dissatisfaction for guests.
• Several guests report maintenance issues in bathrooms, such as broken faucets or inconsistent hot water supply.
• The breakfast is frequently described as limited and lacking variety, sometimes not meeting expectations.
• The apartments are noted by some to be basic, resembling student housing, with missing items like refrigerators or kitchenware.

What guests love

Saudi guests appreciate the apartments' convenient location near services and the airport, along with their cleanliness and the friendly, Arabic-speaking staff.

• The strategic location close to the airport and shopping centers facilitates access to amenities.
• Clean apartments and furnishings contribute to a comfortable stay for families.
• Warm reception and helpfulness from staff, especially those fluent in Arabic.
• Availability of free parking adds to guest convenience.

Areas to improve

Many Saudi guests report recurring issues with bathrooms, such as the absence of bidets or hot water, alongside unpleasant odors.

• Essential bathroom amenities like bidets or hot water are frequently missing.
• Unpleasant smells in the bathrooms detracted from the stay experience.
• Some apartments lack basic kitchen necessities like a fridge or kettle.
• The breakfast offered is very basic and does not meet guest expectations.

What guests love

Emirati guests found the apartments to meet their expectations perfectly, noting that everything was ideal and comfortable during their stay.

• Full satisfaction with expectations met, as guests found everything to be in order.
• Cleanliness and good quality of rooms were highlighted as positive aspects.
• A convenient location near the central square and airport added value to the stay.
• The availability of covered parking was noted as a welcome bonus.

What guests love

Kuwaiti guests found the apartments comfortable and clean, appreciating the proximity to commercial centers and easy accessibility.

• The rooms are noted for being comfortable and clean, with air conditioning provided throughout.
• Staff friendliness and prompt responsiveness to guest requests were highlighted.
• The location is convenient, close to shopping areas with available parking.

Areas to improve

Some Kuwaiti guests noted areas for improvement, particularly regarding maintenance and breakfast offerings.

• The bathrooms were mentioned as needing some maintenance.
• Breakfast options were described as limited, consisting of basic items.
• Some guests suggested the apartments are best suited for shorter stays.

What guests love

Omani guests appreciated the apartment's convenient location near the airport and the friendly, helpful staff.

• The strategic location of the apartments offers easy access to the airport.
• Staff members were welcoming and very helpful, with special mention of female employees.
• The apartments were noted as being very clean.

Areas to improve

A few visitors noted an unpleasant odor in the bathrooms, despite their apparent cleanliness.

• The bathrooms appeared clean but had an unpleasant smell.
• A bathroom odor issue was observed and requires attention.

Amenities

• Linens
• Wardrobe or closet
• Toilet paper
• Towels
• Bathtub or shower
• Private bathroom
• Toilet
• Hairdryer

Where it is

Butmirska cesta, 71210 Sarajevo, Bosnia and Herzegovina