City Hotel Mostar
Hotel in Mostar, Bosnia & Herzegovina
What Arab guests said
What guests love
Arab guests generally praise the hotel's attentive service and convenient location, contributing to a pleasant stay.
- The staff are frequently noted for being helpful and welcoming.
- Guests appreciate the hotel's cleanliness throughout the property.
- The location offers easy access to essential amenities and secure parking.
- Good air conditioning and fast internet are highlighted as positive features.
Areas to improve
A few guests noted aspects of comfort and amenities that could be enhanced to better meet expectations.
- Some visitors mentioned the absence of refrigerators or coffee makers in rooms.
- There were comments regarding the comfort of pillows or beds.
- A few guests experienced issues with room cleaning services or a lack of basic supplies.
What guests love
Saudi visitors praise the hotel's prime location and the helpfulness of its staff, noting that the rooms are spacious and comfortable.
- The hotel's central location is appreciated by guests.
- Staff members are noted for their friendly and cooperative service.
- Rooms offer good space and are generally found to be clean.
Areas to improve
Some Saudi guests encountered shortcomings in room amenities and cleaning services, alongside discomfort in some beds.
- Some guests reported a lack of essential items like tissues or water bottles.
- Issues were noted with room cleaning services and the absence of appliances such as a refrigerator or iron.
- A few visitors mentioned that the beds were not sufficiently comfortable.
What guests love
Emirati guests found City Hotel Mostar to be a very pleasant stay, highlighting its convenient location and well-maintained facilities.
- Emirati visitors praised the friendly and professional staff.
- The hotel's cleanliness and facilities were appreciated by Emirati families.
- Emirati families enjoyed the comfortable room sizes.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
Show all amenities (60)
- City view
- Mountain view
- Clothes rack
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Special diet meals (on request)
- Bar
- Minibar
- Restaurant
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
- Shuttle service
- Convenience store on site
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Wake-up service
- Heating
- Soundproof
- Car rental
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Fan
- Family rooms
- Hair/Beauty salon
- Airport shuttle
Where it is
Vukovarska bb, 88000 Mostar, Bosnia and Herzegovina