Grand Hotel Neum Wellness & Spa

Hotel in Neum, Bosnia & Herzegovina

6.6 ArabScore Arab reviewsSeveral reviews
1 / 45
Sleeps 11 10 beds 3 baths

What Arab guests said

What guests love

Guests appreciate the hotel's pleasant location offering nice sea views from terraces and common areas, complemented by indoor and outdoor pools.

  • Friendly staff and good service are highlighted.
  • Guests enjoy a good breakfast offering.
  • Car parking facilities are considered adequate.
  • Rooms are noted for being spacious.

Areas to improve

Many guests encountered issues with old furniture and facilities, alongside air conditioning and comfort problems, which impacted their overall experience.

  • The hotel suffers from outdated furniture and furnishings.
  • Complaints exist regarding ineffective air conditioning and heat.
  • Some rooms and corridors experience unpleasant odors and dampness.
  • A lack of basic amenities like tea/coffee makers or irons is noted.
6.6

What is ArabScore?

How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.

Other ratings Booking 8.3

Amenities

  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Linens
  • Wardrobe or closet
  • Outdoor furniture
Show all amenities (60)
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
  • Live music/Performance
  • Beach
  • Evening entertainment
  • Mini golf
  • Ping-pong
  • Sitting area
  • Desk
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
  • Daily housekeeping
  • Ironing service
  • Laundry
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
  • Safe
  • Shuttle service
  • Convenience store on site
  • Air conditioning
  • Heating
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wheelchair accessible
  • Open all year
  • All ages welcome

Where it is

Zagrebačka 2, 88390 Neum, Bosnia and Herzegovina

Nearest airport
Mostar · ~44 km
6.6 Several reviews