Heritage Hotel Petrakija
Hotel in Sarajevo, Bosnia & Herzegovina
What Arab guests said
What guests love
Arab guests appreciated the Heritage Hotel Petrakija's convenient location near essential amenities, highlighting the good service and pleasant demeanor of the staff.
- The hotel's central location is a significant advantage.
- Guests found the services provided to be very good.
- Staff members were noted for their decent and accommodating behavior.
Areas to improve
Some Arab guests encountered difficulties with parking availability and costs, alongside observations regarding the need for room updates and the absence of an elevator.
- Parking is scarce and requires payment.
- The absence of an elevator and the presence of stairs were noted.
- Certain rooms require maintenance and modernization.
What guests love
Emirati guests found Heritage Hotel Petrakija to be good value, with staff consistently praised for their helpfulness and accommodating nature.
- Guests appreciated the staff's prompt responses and personalized assistance.
- Staff efforts in welcoming visitors and providing support were noted.
- The hotel was recognized by visitors for offering good value for money.
Areas to improve
Some Emirati guests noted challenges related to room accessibility and maintenance.
- A lack of elevator and the need to use stairs presented difficulties for some visitors.
- One guest reported that the room was in need of maintenance and updating.
- Assignment to a higher floor posed a challenge for certain guests.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Hairdryer
- Bathtub
- Linens
- Wardrobe or closet
- Extra long beds (> 6.5 ft)
- Sun deck
- Balcony
- Terrace
- Garden
- Cleaning products
- Electric kettle
- Socket near the bed
- Ski school
- Ski storage
- Bicycle rental
- Tour or class about local culture
- Bike tours
- Walking tours
- Skiing
- Golf course (within 2 miles)
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- TV
- Coffee house on site
- Wine/Champagne
- Special diet meals (on request)
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Babysitting/Child services
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safe
- Shuttle service
- Convenience store on site
- Hypoallergenic
- Designated smoking area
- Air conditioning
Where it is
Petrakijina 16, 71000 Sarajevo, Bosnia and Herzegovina