Hotel Eden

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Guests appreciate the hotel's convenient location near the city center and historical sites, complemented by beautiful views and good facilities.

• The hotel offers lovely views and spacious balconies to enjoy the scenery.
• Free parking, a pool, and spa facilities are considered nice additions.
• The property is noted for its cleanliness and good services with friendly staff.
• Breakfast is described as good with some variety.

Areas to improve

Some guests noted challenges with room comfort and location accessibility, alongside certain facility limitations.

• Reaching the city center involves steep uphill walks for some.
• Air conditioning performance was not consistently satisfactory for certain guests.
• Spa closing times and a small, sometimes crowded elevator were mentioned as drawbacks.
• Room sizes can be a bit small, and twin beds were sometimes provided instead of doubles.

What guests love

Saudi guests appreciate the high cleanliness of the new facilities at Hotel Eden, with special praise for the beautiful views from the rooms and spacious balconies.

• The facilities are clean, new, and well-maintained.
• The view from the rooms and balconies was very beautiful.
• Breakfast offered a good and varied selection.
• The availability of parking is a valuable added feature.

Areas to improve

Some Saudi guests noted that the beds were not comfortable, and the hotel's location requires effort to reach the city center due to the terrain.

• The beds were not sufficiently comfortable.
• The location involves a steep climb or descent to reach the city.
• The distance to the city center is longer than advertised.
• The spa closes early.

What guests love

Emirati guests appreciate the hotel's pleasant location, noting comfortable rooms and enjoyable views, complemented by free parking and a nice terrace.

• The terrace offers a lovely spot to relax and take in the surroundings.
• Rooms are noted as clean and adequately equipped for a comfortable stay.
• The hotel's proximity to the city center is convenient for exploring.

Areas to improve

Some Emirati guests encountered issues with in-room amenities, including a lack of beverage facilities, alongside air conditioning problems and general maintenance concerns.

• A lack of in-room amenities like kettles and coffee facilities was noted.
• Air conditioning performance was inconsistent, leading to warmer room temperatures.
• Some areas showed wear and tear, with limited elevator capacity also being a challenge.

What guests love

Qatari guests appreciated the hotel's prime location and proximity to attractions, praising the good service and personal attention from the staff.

• The hotel boasts an ideal location, offering easy access to the city center and historical sites.
• Guests enjoyed a good breakfast and friendly service from the hotel team.
• Visitors highlighted the spectacular views from balconies, enhancing their pleasant stay.
• Staff were noted for their politeness and helpfulness, with special mention of the manager's efforts.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

Konak 18, 88000 Mostar, Bosnia and Herzegovina