Hotel Han Bjelašnica

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's prime location near ski slopes, coupled with its cleanliness and the friendly service provided by the staff.

• The location is good, close to ski slopes with pleasant views.
• Staff are welcoming and helpful, particularly Amina at reception.
• The food served at the hotel was generally good and tasty.
• Rooms are spacious and comfortable, some offering balconies and nice views.

Areas to improve

Some guests noted the high prices relative to the services offered, alongside observations about missing basic amenities in the rooms.

• The price was considered high for the services provided.
• The absence of air conditioning in rooms caused discomfort during the day.
• Certain rooms lacked essential items like a kettle or a refrigerator.
• The quality of some bathroom accessories did not meet expectations.

What guests love

Saudi guests praise the hotel's convenient location, proximity to ski slopes, and the friendly, helpful staff.

• The location is ideal and offers easy access to the ski slopes.
• Staff members are very welcoming and helpful.
• The views and closeness to the ski lift are appreciated.
• Guests noted the regular cleaning and good reception service.

Areas to improve

Some Saudi visitors noted a decline in breakfast buffet quality, with some rooms missing basic amenities.

• The breakfast buffet quality has reportedly decreased.
• Certain rooms lacked essential items like a kettle or refrigerator.
• There were comments about bed linens not being changed frequently enough.

What guests love

Emirati guests appreciated the hotel's pleasant location and proximity to ski slopes, noting the clean rooms and friendly staff who serve delicious food.

• The hotel boasts a good location with nice views.
• Rooms are spacious and very clean.
• Staff members are friendly and provide good service.
• The food served at the hotel is tasty.

Areas to improve

Some Emirati guests experienced discomfort due to the lack of air conditioning during the day, while others were disappointed by the lack of prior notification about ski slope closures, limiting their leisure options.

• The absence of air conditioning caused discomfort during hot daytime hours.
• Evenings were pleasant and enjoyable.
• Guests were disappointed by the lack of advance notice regarding ski slope closures.
• Limited available activities led to boredom.

What guests love

Kuwaiti guests found Hotel Han Bjelašnica to be a pleasant stay, highlighting its convenient location and good amenities.

• Visitors enjoyed a delicious breakfast and the hotel's prime location near the ski slopes.
• Guests praised the modern design and spacious rooms offering great views.
• The staff's friendly service, including room upgrades, was appreciated by visitors.

Areas to improve

While overall experiences were positive, some Kuwaiti guests noted minor aspects that could be improved.

• One guest mentioned that the bathroom accessory sets did not meet the hotel's usual standard.
• No other significant negative points were raised by the guests.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Babin do b.b., 71000 Bjelašnica, Bosnia and Herzegovina