Hotel Hayat Hills
Guest house in Sarajevo, Bosnia & Herzegovina
What Arab guests said
What guests love
Arab guests appreciated the friendly welcome and cooperation from the owner, noting the apartments were clean and spacious, with good views and reasonable prices.
- The owner was very welcoming and cooperative upon arrival.
- Apartments were clean, spacious, and offered nice views.
- Prices were considered reasonable for the accommodation provided.
Areas to improve
Some Arab guests encountered significant issues with a lack of services, poor responsiveness, cleanliness and maintenance problems, and difficult access.
- Lack of staff for check-in or assistance, with communication difficulties.
- General cleanliness issues, presence of insects and spiders, and no hot water.
- Apartments lacked air conditioning in bedrooms, and the access road was rough and challenging.
What guests love
Saudi visitors appreciated the apartment's spaciousness and cleanliness, noting the warm welcome and helpfulness of the owner upon arrival.
- The apartment offered a good amount of space for guests.
- The owner was very cooperative and provided a warm welcome.
- Cleanliness of the apartment was a positive aspect.
Areas to improve
Saudi visitors expressed disappointment with the apartment not matching its advertised pictures, alongside issues with ventilation and accessibility.
- The apartment's reality differed from its online photos, leading to disappointment.
- A lack of air conditioning in the bedrooms caused significant discomfort.
- The access road was difficult and narrow, posing challenges at night.
- Cleanliness was an issue in certain areas, including bathrooms.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Terrace
- Garden
- Shared kitchen
- Socket near the bed
- Clothes rack
- Live sports events (broadcast)
- Tour or class about local culture
- Walking tours
- Horseback riding
- Hiking
- Desk
- Flat-screen TV
- Cable channels
- Coffee house on site
- Fruit
- Kid-friendly buffet
- Kids' meals
- Breakfast in the room
- Bar
- Invoice provided
- Lockers
- Baggage storage
- Tour desk
- 24-hour front desk
- Daily housekeeping
- Suit press
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Security alarm
- Safe
- Shuttle service
- Grocery deliveries
- Convenience store on site
- Shared lounge/TV area
- Designated smoking area
- Smoke-free property
- Tile/Marble floor
- Heating
- Car rental
- Fan
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Upper floors accessible by stairs only
Where it is
Sarajevskih gazija 115, 71000 Sarajevo, Bosnia and Herzegovina