Hotel Neron Bihać

What Arab guests said

🌍All ArabsSaudisOmanis

What guests love

Arab guests appreciate the hotel's pleasant riverside location, offering a relaxing atmosphere with various seating areas suitable for unwinding and capturing photos.

• Visitors commend the staff's kindness and cooperation, noting their friendly service.
• The place is generally described as clean and comfortable, making it a good choice for families.
• Guests value the distinctive river views and the attractive furnishings that enhance the ambiance.

Areas to improve

Some Arab guests encountered maintenance issues in rooms, such as broken door knobs, alongside facility shortcomings like the absence of elevators or bidets in bathrooms.

• The hotel requires comprehensive renovations, with some rooms described as old and not clean.
• Pricing is considered high relative to the hotel's age and offered amenities.
• Payment processing issues, including credit card rejections and lack of variety in food, were noted.

What guests love

Saudi guests praise the hotel's charming and tranquil setting, highlighting its stunning river views and comfortable, varied seating areas perfect for relaxation and photography.

• The hotel is noted for its cleanliness and comfort, with pleasant seating by the river.
• Staff interactions are frequently described as friendly and welcoming.
• Visitors appreciate the beautiful location and distinctive views.
• The complimentary dinner was a well-received amenity.

Areas to improve

Some Saudi guests encountered inconveniences, notably the absence of an elevator for upper floors, alongside comments regarding pool cleanliness and food variety.

• Guests on higher floors noted the lack of an elevator.
• The swimming pool was reported as not being clean.
• Some visitors found the food selection to be limited.
• Payment by Visa was not accepted despite its displayed logo.

What guests love

Omani guests noted the friendly demeanor of the staff, which contributed positively to their overall experience.

• Staff members were observed to be welcoming and friendly.
• The hotel's location was considered acceptable by some.
• A friendly attitude from the staff was appreciated by visitors.

Areas to improve

Omani visitors encountered disappointing experiences regarding cleanliness, with rooms described as dirty, smelling bad, and containing insects, alongside refusals to cancel bookings in some instances.

• Rooms were found to be dirty, with unpleasant odors and the presence of insects.
• Some accommodations were noted as old and uncomfortable.
• Requests for booking cancellations were denied in certain situations.
• General cleanliness and staff reception did not meet expectations.

Amenities

• Outdoor fireplace
• Picnic area
• Outdoor furniture
• Beachfront
• Sun deck
• Private beach area
• BBQ facilities
• Terrace

Where it is

Lohovo bb, 77000 Lohovo, Bosnia and Herzegovina